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Benchmarking online dispatch algorithms for Emergency Medical Services

C.J. Jagtenberg, P.L. van den Berg and R.D. van der Mei

European Journal of Operational Research, 2017, vol. 258, issue 2, 715-725

Abstract: Providers of Emergency Medical Services (EMS) face the online ambulance dispatch problem, in which they decide which ambulance to send to an incoming incident. Their objective is to minimize the fraction of arrivals later than a target time. Today, the gap between existing solutions and the optimum is unknown, and we provide a bound for this gap.

Keywords: OR in health services; Ambulances; Emergency medical services; Dispatch; Online optimization (search for similar items in EconPapers)
Date: 2017
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DOI: 10.1016/j.ejor.2016.08.061

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Handle: RePEc:eee:ejores:v:258:y:2017:i:2:p:715-725