Cognitive change and consensus forming in facilitated modelling: A comparison of experienced and observed outcomes

Vincent de Gooyert, Etiënne Rouwette, Hans van Kranenburg, Edward Freeman and Harry van Breen

European Journal of Operational Research, 2022, vol. 299, issue 2, 589-599

Abstract: Facilitated modelling is an approach where operational researchers act as facilitators to model an issue collaboratively with stakeholders. The potential benefits of facilitated modelling, including cognitive change and consensus forming, have been extensively described. However, the evidence that these benefits are achieved often remains anecdotical, and mainly relies on self-reported assessments. This is problematic, as self-reported measures can prove unreliable. In this study we adopted a pre-test post-test design to analyse whether the intended outcomes of eight facilitated modelling workshops were achieved. We compared the outcomes as experienced by participants of the workshops with observed outcomes. Our results show that cognitive change and consensus forming were achieved. However, experienced and observed cognitive change were not related. For consensus forming, we did find a modest correlation between experienced and observed outcomes. We discuss implications for facilitated modelling research and practice.

Keywords: Behavioural OR; Facilitated modelling; Problem structuring; Group decisions and negotiations (search for similar items in EconPapers)
Date: 2022
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

Downloads: (external link)
http://www.sciencedirect.com/science/article/pii/S0377221721007669
Full text for ScienceDirect subscribers only

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:eee:ejores:v:299:y:2022:i:2:p:589-599

DOI: 10.1016/j.ejor.2021.09.007

Access Statistics for this article

European Journal of Operational Research is currently edited by Roman Slowinski, Jesus Artalejo, Jean-Charles. Billaut, Robert Dyson and Lorenzo Peccati

More articles in European Journal of Operational Research from Elsevier
Bibliographic data for series maintained by Catherine Liu ().