How can operational research make a real difference in healthcare? Challenges of implementation

Michael W. Carter and Carolyn R. Busby

European Journal of Operational Research, 2023, vol. 306, issue 3, 1059-1068

Abstract: This paper is based on the keynote address given by the paper's first author at EURO 2021. We draw on our experience over more than three decades to define the critical challenges of healthcare implementation. We do not address issues pertaining to technical quality of a solution. Rather, we focus on five general characteristics of the problem that should be carefully considered for any healthcare project that requires implementation. The problem needs an internal Champion; there should be a current Critical Issue; one must understand and adapt to the Cultural dynamics of the organization; appropriate Data exists; and we need to manage Expectations. We illustrate each with examples of our successes, failures, and mixed results. Finally, we summarize what short and long-term steps we believe the operational research community can take that will lead to improvement in each of these areas.

Keywords: OR in health services; Implementation (search for similar items in EconPapers)
Date: 2023
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
http://www.sciencedirect.com/science/article/pii/S0377221722003368
Full text for ScienceDirect subscribers only

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:eee:ejores:v:306:y:2023:i:3:p:1059-1068

DOI: 10.1016/j.ejor.2022.04.022

Access Statistics for this article

European Journal of Operational Research is currently edited by Roman Slowinski, Jesus Artalejo, Jean-Charles. Billaut, Robert Dyson and Lorenzo Peccati

More articles in European Journal of Operational Research from Elsevier
Bibliographic data for series maintained by Catherine Liu ().