An evidence-based approach to organization evaluation and change in human service organizations evaluation and program planning

Robert L. Schalock, Tim Lee, Miguel Verdugo, Kees Swart, Claudia Claes, Jos van Loon and Chun-Shin Lee

Evaluation and Program Planning, 2014, vol. 45, issue C, 110-118

Abstract: The work described in this article focuses primarily on how human service organizations can use an evidence-based, self-assessment approach to organization evaluation to facilitate continuous quality improvement and organization change. Real-life examples are presented, strengths and challenges discussed, and future conceptual and measurement issues identified.

Keywords: Collaborative evaluation; Continuous quality improvement; Evidence-based indicators; Organization change; Organization evaluation; Organization transformation; Performance-based perspectives (search for similar items in EconPapers)
Date: 2014
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Citations: View citations in EconPapers (6)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:epplan:v:45:y:2014:i:c:p:110-118

DOI: 10.1016/j.evalprogplan.2014.03.012

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