Evaluative feedback delivery and the factors that affect success

Tarek Azzam and Cristina E. Whyte

Evaluation and Program Planning, 2018, vol. 67, issue C, 148-159

Abstract: This study examines the factors that can affect the credibility, influence, and utility of evaluative feedback. These factors include the delivery strategy, accuracy, and type (positive/negative) of feedback provided. In this study over 500 participants were asked to complete a task, and were then randomly assigned to different conditions with varied feedback delivery methods, feedback accuracy, and types of feedback (positive/negative). Then they were asked questions about the feedback’s credibility, influence, and utility.

Keywords: Feedback delivery; Randomized control trial; Influence; Credibility; Use; Accuracy (search for similar items in EconPapers)
Date: 2018
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Citations: View citations in EconPapers (1)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:epplan:v:67:y:2018:i:c:p:148-159

DOI: 10.1016/j.evalprogplan.2017.11.005

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