A visual management tool for program planning, project management and evaluation in paediatric health care

Stephanie M.N. Glegg, Andrea Ryce and Kala Brownlee

Evaluation and Program Planning, 2019, vol. 72, issue C, 16-23

Abstract: This article describes the development and implementation of a custom-designed Excel-based visual management tool. The tool’s purpose was to support program planning and evaluation by our resource support team within a paediatric health care setting. Our aims in developing it were to 1) establish a streamlined process and supporting tools to efficiently plan and prioritize program directions and activities; 2) track progress; and 3) evaluate and report on our performance, outputs and outcomes. A collaborative approach based on the ADKAR (Awareness, Desire, Knowledge, Ability, Reinforcement) change management model and the LEADS (Lead self, Engage others, Achieve results, Develop coalitions, Systems transformation) leadership framework was used to guide the design and implementation processes. Team members reported high perceived effectiveness and efficiency with respect to the tool’s utility in supporting its proposed aims. A graded approach to building knowledge and skills in using the tool, to individual responsibility for data entry, and to accountability by team members facilitated its successful implementation. Administrative support is important for sustainability and continual improvement of the tool to address changing team needs over time.

Keywords: Strategic planning; Project management; Visual tool; Change management; Leadership; Program evaluation; Implementation; Microsoft excel (search for similar items in EconPapers)
Date: 2019
References: View complete reference list from CitEc
Citations: View citations in EconPapers (2)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:epplan:v:72:y:2019:i:c:p:16-23

DOI: 10.1016/j.evalprogplan.2018.09.005

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