Building evaluative culture in community services: Caring for evidence

John Mayne

Evaluation and Program Planning, 2020, vol. 80, issue C

Abstract: An organization with a strong evaluative culture engages in self-reflection, evidence-based learning and experimentation. It sees evidence as essential for managing well, but building such a culture is challenging. Community service organizations seek to provide effective services for their clients. To build an evaluative culture, they need to acquire basic monitoring and evaluation capabilities, be provided with opportunities for using these capabilities and be adequately motivated to care about evidence as a means to improve services to their clients. Leadership along with a phased in approach are key in bringing about these behaviour changes.

Keywords: Evaluation culture; Theory of change; Community service organizations; Monitoring and evaluation; behaviour change model (search for similar items in EconPapers)
Date: 2020
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Persistent link: https://EconPapers.repec.org/RePEc:eee:epplan:v:80:y:2020:i:c:s0149718917301337

DOI: 10.1016/j.evalprogplan.2017.05.011

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