It evaluation: Managing the catch 22

Leslie Will cocks

European Management Journal, 1992, vol. 10, issue 2, 220-229

Abstract: The author's 'Catch-22' refers to the situation in which companies find, for competitive reasons, that they must invest in Information Technology (IT), but the economics do not justify it, and current evaluation techniques are not reliable enough to assess the investment. With the use of case studies, Leslie Willcocks looks at techniques of relating IT investment to organisational/business needs. He also looks at how organisations go about IT feasibility evaluation and finds a discouraging picture: three nontraditional techniques which could be used are discussed. Finally, he considers post-feasibility stage evaluation and suggests guidelines.

Date: 1992
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