Human resources management in financial services organisations: France and Britain compared

Frank Bournois and Véronique Torchy

European Management Journal, 1992, vol. 10, issue 3, 315-326

Abstract: Financial Services Organisations (FSOs) are at the centre of numerous changes affecting the competence of their business as well as the way they operate; organisational features are evolving. What about Human Resource Management (HRM) practices? Are French HRM practices different from those in the UK? Are French and British HRM practices evolving in the same way? The object of this article is to examine HRM practices in the Recruitment & Selection, Pay & Benefits and Training & Development fields and to account for similarities or differences between French and British FSOs. The authors base their discussion on 17 personal interviews with human resources directors and human resources professionals of French and British FSOs and on statistical tests on data resulting from 265 questionnaires; they claim that Human Resources Management practices are country-dependent, underlining the importance of macro-economic features.

Date: 1992
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