How new is business process redesign?

Michael Earl and Bushra Khan

European Management Journal, 1994, vol. 12, issue 1, 20-30

Abstract: Business Process Redesign is being presented as a new elixir of success to Western managers. Michael Earl and Bushra Khan examine it from four different perspectives -- as a phenomenon in Western business, as an emergent management technology, as a potential laboratory, and as a new idea or an old one dressed up. The authors conclude that there are new concepts in Business Process Redesign as well as some older elements present. BPR has value to offer; the biggest challenge to managers is implementing it adequately.

Date: 1994
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