The sequential path to transformation management

Bert Spector

European Management Journal, 1995, vol. 13, issue 4, 382-389

Abstract: The requirement for organizational transformation presents a troubling paradox for would-be leaders of change. To achieve significant and lasting transformation, everything about the organization must change. But changing everything at once is simply impossible. In seeking a way through this paradox, the article suggests a sequence of interventions. This is what needs to occur first, second, third, and so on, if transformation is to be effective. Underlying that sequence are the concepts of customer alignment and learning. Driving that sequence is a transformation in leadership style that addresses first sequentially and then simultaneously the twin demands of what Bert Spector refers to a 'taking charge and letting go'.

Date: 1995
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