Chaos, non-linear systems and day-to-day management

Neil Glass

European Management Journal, 1996, vol. 14, issue 1, 98-106

Abstract: We hear a lot about Chaos and Non-linear Systems Theory, but nobody has yet provided an accessible and practical guide as to how these can realistically be applied in day-to-day management. If anything, many of the 'experts' have made the whole area complex and impenetrable for normal people. This article shows how managers can quickly apply and get benefits from understanding such concepts as 'attractor points', 'damping and amplifying effects' and 'self-reinforcing virtuous and vicious spirals'. It also draws out key insights about setting strategic direction and encouraging organisational learning in a chaotic environment. This article makes Chaos Theory accessible and useful in day-to-day management.

Date: 1996
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