Outsourcing IT in a changing world

Alan Shepherd

European Management Journal, 1999, vol. 17, issue 1, 64-84

Abstract: IT outsourcing has become increasingly popular in recent years, and is often quoted as a means of coping with rapid changes in technology and in the business environment. In practice, however, many outsourcing agreements have been structured in such a way as to inhibit, rather than facilitate change. This article examines the different approaches that have been employed in a number of such agreements, relates these to the needs and objectives of the organisations' concerns, and explores their effectiveness in accommodating various types of change.

Date: 1999
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