The Knowledge Chiefs:: CKOs, CLOs and CPOs

Yukika Awazu and Kevin C. Desouza

European Management Journal, 2004, vol. 22, issue 3, 339-344

Abstract: The field of knowledge management continues to garner both academic and practitioner interest. While much has been written about the technological, social, and economic aspects of managing knowledge in organizations, little is known about the managers who lead the engagements. In the following research project, we examine the roles of three C-level executives -- Chief Knowledge Officers, Chief Learning Officers, and Chief Privacy Officers, these individuals are tasked (and titled) to manage various aspects of an organization's knowledge assets. Specifically, we seek to explicate how the three kinds of Chiefs contribute to knowledge management activities of the organization. To this end, we have employed a two-stage research methodology. First, we searched for news announcements reflecting newly created CKO, CLO, and CPO positions. A thorough coding of these announcements was conducted to profile CKOs, CLOs, and CPOs. Moreover, we examined the reasons for their hiring and their expected contribution to the organization. In the second stage of the research, we conducted semi-structured interviews with a select group of CKOs, CLOs, and CPOs to gather further insights and to validate findings from the secondary data. We have discovered that the three Chiefs play distinct yet inter-related roles in knowledge management.

Keywords: Chief; Knowledge; Officers; Chief; Learning; Officers; Chief; Privacy; Officers; Knowledge; management; Leadership (search for similar items in EconPapers)
Date: 2004
References: Add references at CitEc
Citations: View citations in EconPapers (1)

Downloads: (external link)
http://www.sciencedirect.com/science/article/pii/S026323730400043X
Full text for ScienceDirect subscribers only

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:eee:eurman:v:22:y:2004:i:3:p:339-344

Ordering information: This journal article can be ordered from
http://www.elsevier.com/wps/find/journaldescription.cws_home/115/bibliographic
http://www.elsevier. ... me/115/bibliographic

Access Statistics for this article

European Management Journal is currently edited by Michael Haenlein

More articles in European Management Journal from Elsevier
Bibliographic data for series maintained by Catherine Liu ().