Crafting firm competencies to improve innovative performance

Boris Lokshin, Anita Van Gils and Eva Bauer

European Management Journal, 2009, vol. 27, issue 3, 187-196

Abstract: Summary Recent interdisciplinary research suggests that customer and technological competencies have a direct, unconditional effect on firms' innovative performance. This study extends this stream of literature by considering the effect of organizational competencies. Results from a survey-research executed in the fast moving consumer goods industry suggest that firms that craft organizational competencies - such as improving team cohesiveness and providing slack time to foster creativity - do not directly improve their innovative performance. However, those firms that successfully combine customer, technological and organizational competencies will create more innovations that are new to the market.

Keywords: Firm; competencies; Radical; and; incremental; product; innovation; Team; cohesiveness (search for similar items in EconPapers)
Date: 2009
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Citations: View citations in EconPapers (29)

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