What do managers think about IT?

John Fripp

European Management Journal, 1988, vol. 6, issue 3, 223-228

Abstract: The last few years have produced many conflicting opinions about the benefits and drawbacks of information technology (IT) at work. These have varied from the extravagent claims of office equipment suppliers who predicted the "paperless office", to apocryphal stories about the adverse effects IT would have on employment. This article summarises some of the recent evidence about IT at work and describes a survey carried out among managers at Ashridge Management College. The managers all had personal experience of IT, and they reported how they used it, and what the advantages and difficulties were. Collectively this evidence confirms that there are indeed many potential advantages to be gained by using IT, provided that managers take appropriate steps.

Date: 1988
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