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De-targeting to signal quality

Xingyi Liu

International Journal of Research in Marketing, 2020, vol. 37, issue 2, 386-404

Abstract: It is important for firms to signal the high quality of their products to consumers in experience goods markets. Conventional wisdom suggests that a high price can be a signal of high quality. However, we argue that the role of price in signaling quality could be weakened when firms resort to the intensive use of targeting in advertising, which could attenuate the informational content of a high price. As a consequence, a high quality firm needs to distort its price more to signal its quality. However, when different levels of targeting are available, a high quality firm may find it optimal to signal its quality with a lower level of targeting.

Keywords: Targeting; Quality signaling; Asymmetric information (search for similar items in EconPapers)
Date: 2020
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Citations: View citations in EconPapers (4)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:ijrema:v:37:y:2020:i:2:p:386-404

DOI: 10.1016/j.ijresmar.2019.10.003

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