Motivational analyses of the relationship between negative affectivity and workplace helping behaviors: A Conservation of Resources perspective

Yongmei Liu, Hongwei He and Weichun Zhu

Journal of Business Research, 2020, vol. 108, issue C, 362-374

Abstract: Using the conservation of resources theory as the primary theoretical lens, we examine motivational pathways from trait negative affectivity (NA) to workplace helping behaviors, as well as the moderating roles of gender and organizational tenure. Based on data collected from a Spanish telecommunication company, we find differential relationships between NA and various helping motives, with gender and organizational tenure serving as moderators in some of these relationships. Results reveal motivational mechanisms associated with high-NA employees’ helping behaviors, identifying weakened organizational concern motive as the primary driver of their decreased tendency to help, especially among males and those with longer tenure. The study indicates the importance of understanding contingency factors that change relationships between NA and work-related behaviors. We discuss practical implications of the findings in terms of motivating helping behaviors among high-NA employees.

Keywords: Negative affectivity (NA); Helping motives; Helping behaviors; Gender; Organizational tenure; Organizational citizenship behaviors (OCBs) (search for similar items in EconPapers)
Date: 2020
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Citations: View citations in EconPapers (4)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:jbrese:v:108:y:2020:i:c:p:362-374

DOI: 10.1016/j.jbusres.2019.11.019

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