The application of multi-criteria decision analysis methods into talent identification process: A social psychological perspective

Yi-Ling Lai and Alessio Ishizaka

Journal of Business Research, 2020, vol. 109, issue C, 637-647

Abstract: This case study offers a new insight into application of multiple-criteria decision-making methods (MCDM) to social identity issues in the context of talent management. This study used MCDM to help a high-tech company to identify potential talents in its sale and marketing team (n = 54). MCDM adjusted subjective information consisted of intangible organisational political issues into a transparent, objective benchmark. The transparency and consistency of this evaluation process reduced potential social identity disruption between individuals or groups. Furthermore, the involvement of multiple decision-makers (both managers and employees) in the talent identification procedure enhanced employees' motivation for further development.

Keywords: Talent management; Multi-criteria decision making; AHP; Flowsort; GAIA; Visual management (search for similar items in EconPapers)
Date: 2020
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Citations: View citations in EconPapers (11)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:jbrese:v:109:y:2020:i:c:p:637-647

DOI: 10.1016/j.jbusres.2019.08.027

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