 Innovation labs from a participants' perspectiveFlorian Fecher, Johanna Winding, Katja Hutter and Johann Füller Journal of Business Research, 2020, vol. 110, issue C, 567-576 Abstract: In today's digital age, a variety of agile and lean-oriented formats such as innovation labs (IL) have evolved to conquer new business opportunities. Little is known about ILs from a participants' perspective. The literature has a static view of ILs, focuses on the lab phase, and neglects that ILs also require a setup and reintegration phase. This case study draws upon an IL in the financial industry, explores team formation and performance along the IL journey, and draws attention to the reintegration of results. The results indicate that, except for facilitation, resources, and physical space, participants matter. The effectiveness of ILs depends on the dynamic interplay of participants, lab environment, facilitation, and resources. Our research clearly indicates that organizations must manage participants' expectations, facilitate team building, and prepare for reintegration. We encourage scholars to consider the participants' perspective at the heart of ILs. Keywords: Agile innovation management; Innovation labs; Team effectiveness; Team development (search for similar items in EconPapers) Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:eee:jbrese:v:110:y:2020:i:c:p:567-576 DOI: 10.1016/j.jbusres.2018.05.039 Access Statistics for this article Journal of Business Research is currently edited by A. G. Woodside More articles in Journal of Business Research from Elsevier |
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