Competing during a pandemic? Retailers’ ups and downs during the COVID-19 outbreak

Eleonora Pantano, Gabriele Pizzi, Daniele Scarpi and Charles Dennis

Journal of Business Research, 2020, vol. 116, issue C, 209-213

Abstract: The COVID-19 pandemic (that started in early 2020) is causing several disruptions in the short- and mid-term, to which businesses have to adapt. Some retailers have reacted to the emergency immediately, displaying a plethora of different intervention types. The authors aim to synthesize the challenges that retailers are facing during the COVID-19 emergency. We do this from the perspective of both consumers and managers, with the goal of providing guidelines on and examples of how retailers can handle this unprecedented situation.

Keywords: Retailing; Consumer behavior; COVID-19; Emergency; Retail strategy; Pandemic (search for similar items in EconPapers)
Date: 2020
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (131)

Downloads: (external link)
http://www.sciencedirect.com/science/article/pii/S0148296320303209
Full text for ScienceDirect subscribers only

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:eee:jbrese:v:116:y:2020:i:c:p:209-213

DOI: 10.1016/j.jbusres.2020.05.036

Access Statistics for this article

Journal of Business Research is currently edited by A. G. Woodside

More articles in Journal of Business Research from Elsevier
Bibliographic data for series maintained by Catherine Liu ().