The Internet of Everything: Smart things and their impact on business models

David J. Langley, Jenny van Doorn, Irene C.L. Ng, Stefan Stieglitz, Alexander Lazovik and Albert Boonstra

Journal of Business Research, 2021, vol. 122, issue C, 853-863

Abstract: The internet of everything (IoE), connecting people, organizations and smart things, promises to fundamentally change how we live, work and interact, and it may redefine a wide range of industry sectors. This conceptual paper aims to develop a vision of how the IoE may alter business models and the ways in which individuals and organizations create value. We review literature on networked business models and service ecosystems, and show that a clearer understanding is needed of how the IoE will impact on the ways that organizations go about their business at the micro, meso and macro levels. Combining this with an inductive, vignette-based approach, we present a new taxonomy of smart things based on their capabilities and their connectivity. We derive their implications for business models and conclude the paper with propositions that form a research agenda for business researchers.

Keywords: Digitalization; Artificial intelligence; Networked business models; Service-dominant logic; Value creation (search for similar items in EconPapers)
Date: 2021
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (20)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:jbrese:v:122:y:2021:i:c:p:853-863

DOI: 10.1016/j.jbusres.2019.12.035

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