Digital transformation in healthcare: Analyzing the current state-of-research

Sascha Kraus, Francesco Schiavone, Anna Pluzhnikova and Anna Chiara Invernizzi

Journal of Business Research, 2021, vol. 123, issue C, 557-567

Abstract: Digital transformation in healthcare is of increasing relevance for both scholars and practitioners in the field. Our article attempts to assess the research question how multiple stakeholders implement digital technologies for management and business purposes. To answer this question, we perform a systematic literature review about the state of the art of digital transformation in healthcare. Our findings show that prior research falls into five clusters: operational efficiency by healthcare providers; patient-centered approaches; organizational factors and managerial implications; workforce practices; and socio-economic aspects. These clusters are linked together into a model showing how these various forms of technology implementation lead to operational efficiencies for services providers. Various directions for future research and management implications are offered.

Keywords: Digital transformation; Stakeholder analysis; Healthcare; Patient empowerment; Systematic literature review (search for similar items in EconPapers)
Date: 2021
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (94)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:jbrese:v:123:y:2021:i:c:p:557-567

DOI: 10.1016/j.jbusres.2020.10.030

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