Economics at your fingertips  

The impact of IT infrastructure capability on NPD performance: The roles of market knowledge and innovation process formality

Jian Qin, Bo van der Rhee, Venugopal Venkataraman and Taher Ahmadi

Journal of Business Research, 2021, vol. 133, issue C, 252-264

Abstract: Researchers and practitioners are increasingly considering Information Technology Infrastructure (ITI) capability as a competitive tool for New Product Development (NPD). However, current knowledge on how ITI capability influences NPD performance remains unclear, as the existing literature has neither developed nor empirically tested an explanation for how external knowledge and internal innovation processes impact the ‘ITI capability – NPD performance’ relationship. Therefore, we theorize and examine how ITI capability affects NPD performance taking into account market knowledge as a mediator and the innovation process formality as a moderator. We provide empirical evidence that ITI capability is not only directly and positively related to NPD performance, but also indirectly by means of market knowledge. The results further show that the innovation process formality weakens this relationship. Overall, this study extends the understanding of how ITI capability influences NPD performance and it can be helpful for managers who seek superior NPD performance.

Keywords: IT infrastructure capability; NPD performance; Market knowledge; Innovation process formality (search for similar items in EconPapers)
Date: 2021
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1) Track citations by RSS feed

Downloads: (external link)
Full text for ScienceDirect subscribers only

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link:

DOI: 10.1016/j.jbusres.2021.04.072

Access Statistics for this article

Journal of Business Research is currently edited by A. G. Woodside

More articles in Journal of Business Research from Elsevier
Bibliographic data for series maintained by Catherine Liu ().

Page updated 2022-07-02
Handle: RePEc:eee:jbrese:v:133:y:2021:i:c:p:252-264