 Unveiling the impact of the adoption of digital technologies on firms’ innovation performanceA. Usai, F. Fiano, A. Messeni Petruzzelli, Paola Paoloni (), M. Farina Briamonte and B. Orlando Journal of Business Research, 2021, vol. 133, issue C, 327-336 Abstract: This study aimed to understand whether the increased use of digital technologies improves innovation performance of firms. Previous studies reveal that the more the firms use digital technologies, the more they can be potentially innovative. However, this is a myth. In fact, one of the main limitations of such studies is their undifferentiated approach toward the vast ocean of digital technologies. Yet, given the increasing pervasiveness of digital technologies at all levels, business and society, a question emerges: how they impact the capability of firms to be innovative? Counter-intuitively, we argue that most frequently used digital technologies have very low impact on innovation performance of firms as innovation is the result of creativity and of constant R&D efforts. By contrast, excess use of digital technologies may even deplete the long-run innovation capability of firms, for instance, by impoverishing the relational capital. Keywords: Innovation performance; In-house R&D; External R&D; Digital technologies; Digital transformation; Big Data; 3D (search for similar items in EconPapers) Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:eee:jbrese:v:133:y:2021:i:c:p:327-336 DOI: 10.1016/j.jbusres.2021.04.035 Access Statistics for this article Journal of Business Research is currently edited by A. G. Woodside More articles in Journal of Business Research from Elsevier |
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