When sadness and hope work to motivate charitable giving

Pamela Miles Homer

Journal of Business Research, 2021, vol. 133, issue C, 420-431

Abstract: Traditionally, charities that seek donations for human-suffering causes have relied heavily on emotional appeals designed to motivate negative feelings such as sadness and fear. Past research supports a sympathy-helping hypothesis that donation campaigns that use images of human-suffering to evoke sympathy and empathy increase prosocial behaviors. Empirical evidence also supports an inspiration-helping hypothesis whereby the positive emotion of strength inspires people to donate. Consistent with the proposed sympathy + inspiration-helping hypothesis, appeals that combine hope and sadness (vs. hope-dominant and sadness-dominant appeals) elicit sympathy and inspiration that motivate increased donations toward human-suffering causes. In addition, Study 2 results support that improving emotion appeals (sad to hopeful) generate higher donations than declining emotion appeals (hopeful to sad). Study 3 shows that cognitive load moderates the emotion-donation relationship. Under high load when mental resources are constrained, donations declined for the sadness + hope mixed emotion appeal.

Keywords: Sadness; Hope; Emotional response; Prosocial behavior; Donation; Human suffering appeals; Cognitive load (search for similar items in EconPapers)
Date: 2021
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Citations: View citations in EconPapers (4)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:jbrese:v:133:y:2021:i:c:p:420-431

DOI: 10.1016/j.jbusres.2021.05.018

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