Psychological and behavioral outcomes of social media-induced fear of missing out at the workplace

Anushree Tandon, Amandeep Dhir, Nazrul Islam, Shalini Talwar and Matti Mäntymäki

Journal of Business Research, 2021, vol. 136, issue C, 186-197

Abstract: The intense proliferation of social media platforms into every facet of human lives has engaged researchers' attention towards understanding their adverse influences, referred to as the dark side of social media (DoSM) in the evolving literature. A relatively unexplored context in this regard is employees' personal use of social media during work hours and its impact on work-related outcomes. Since using social media during work hours can have implications for work performance and productivity, the lack of research in the area needs to be addressed by scholars sooner rather than later. Specifically, it is important to understand the drivers and outcomes of such behaviour. We have thus conceptualized a theoretical model based on the associations among individual tendencies (exhibitionism and voyeurism), fear of missing out (FoMO), and individual-level psychological (compulsive use of social media) and behavioral (work performance decrement and procrastination) outcomes of social media use during work hours. Grounded in the stressor-strain-outcomes (SSO) framework, the hypothesized associations were tested by a path analysis of 312 responses collected from individuals working in the United States. The results confirmed significant relationships between individual tendencies and FoMO, as well as psychological and behavioural outcomes. The findings contribute to the evolving literature around DoSM in the workplace and offer useful and practical insights.

Keywords: The dark side of social media; Employees; FoMO; Procrastination; Work performance (search for similar items in EconPapers)
Date: 2021
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (14)

Downloads: (external link)
http://www.sciencedirect.com/science/article/pii/S0148296321005269
Full text for ScienceDirect subscribers only

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:eee:jbrese:v:136:y:2021:i:c:p:186-197

DOI: 10.1016/j.jbusres.2021.07.036

Access Statistics for this article

Journal of Business Research is currently edited by A. G. Woodside

More articles in Journal of Business Research from Elsevier
Bibliographic data for series maintained by Catherine Liu ().