Contextualising the role of external partnerships to innovate the core and enabling processes of an organisation: A resource and knowledge-based view

Kiran Jude Fernandes, Simon Milewski, Atanu Chaudhuri and Yu Xiong

Journal of Business Research, 2022, vol. 144, issue C, 146-162

Abstract: The knowledge-based view (KBV) theory argues that organisations gain a competitive advantage by adopting strategies to capitalise on their knowledge resources, e.g., organisational culture, managerial decision-making and innovative new processes. Large organisations partner with external technology suppliers to develop such technology-driven processes. However, within the context of large organisations, there remains a lack of insight into the motivation and structures of how and why large organisations collaborate with external partners to create such technology-driven processes. To explore the identified problem of understanding the collaborating mechanisms that contribute to technology-driven process innovation in large manufacturing organisations, we analyse and develop inductive concepts using multiple data points. Our research illustrates that external technology partners act as a mediating influence in process-innovation projects by contributing to the capabilities or capacity of an organisation.

Keywords: Technology-driven processes; Knowledge-based view; Process innovation; Decision-making (search for similar items in EconPapers)
Date: 2022
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Citations: View citations in EconPapers (2)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:jbrese:v:144:y:2022:i:c:p:146-162

DOI: 10.1016/j.jbusres.2022.01.091

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