Nursing excellence: A knowledge-based view of developing a healthcare workforce

Ashish Malik, Pawan Budhwar and Kiran Kandade

Journal of Business Research, 2022, vol. 144, issue C, 472-483

Abstract: Building on the knowledge-based view (KBV), this research investigates the role of human resource management practices (HRM) and ambidextrous leadership in developing nursing excellence. By analyzing qualitative case study evidence from an emerging market tertiary healthcare provider in India and using interviews and secondary and non-participant observation data, we highlight how HRM practices created contextual ambidexterity, and ambidextrous leaders played a crucial network brokering role in integrating knowledge for building nursing excellence. Specific HRM practices supported the development of new common and specialist, and internal and external, knowledge by instilling specific values. Furthermore, ambidextrous leaders managed the paradoxes of experimentation and exploration by embedding nursing leadership into clinical practices for enhanced value creation and capture. This paper contributes to developing a conceptual framework of nursing excellence through the theoretical lenses of KBV, HRM and leader ambidexterity. The implications for research and practice are also discussed.

Keywords: Knowledge integration; Ambidextrous leaders; Nursing competence; Clinical and business model innovation; India (search for similar items in EconPapers)
Date: 2022
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (4)

Downloads: (external link)
http://www.sciencedirect.com/science/article/pii/S0148296322001059
Full text for ScienceDirect subscribers only

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:eee:jbrese:v:144:y:2022:i:c:p:472-483

DOI: 10.1016/j.jbusres.2022.01.095

Access Statistics for this article

Journal of Business Research is currently edited by A. G. Woodside

More articles in Journal of Business Research from Elsevier
Bibliographic data for series maintained by Catherine Liu ().