 The social impact of the Nokia-Elcoteq business relationship: Examining the consequences of legitimating relationship normsIlkka Ojansivu, Sari Laari-Salmela and Jan Hermes Journal of Business Research, 2022, vol. 149, issue C, 193-206 Abstract: The process through which social impact occurs in business relationships has largely remained unexamined. In this paper, we draw on relational contracting theory to examine relationship norms and the social impact of their legitimation. Our data consist of 27 years of historical secondary data about the business relationship between Nokia and its subcontracting partner Elcoteq (1984–2011). We reveal how the legitimation of the role integrity and contractual solidarity norms causes social impact within this relationship and how harmonization with the social matrix norm leads to social impact both within and outside of the relationship. As a result, we introduce a concept network view of social impact. This concept thus contributes to the business relationship literature by conceptualizing the ripple effect of one business relationship on a connected network. Keywords: Legitimation; Social impact; Business relationships; Responsibility; Networks; Norms (search for similar items in EconPapers) Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:eee:jbrese:v:149:y:2022:i:c:p:193-206 DOI: 10.1016/j.jbusres.2022.05.005 Access Statistics for this article Journal of Business Research is currently edited by A. G. Woodside More articles in Journal of Business Research from Elsevier |
Is your work missing from RePEc? Here is how to contribute.
Questions or problems? Check the EconPapers FAQ or send mail to .
EconPapers is hosted by the
School of Business at Örebro University.