 A systematic review of family business and consumer behaviourAugusto Bargoni, Ilan Alon and Alberto Ferraris Journal of Business Research, 2023, vol. 158, issue C Abstract: The purpose of this paper is to provide a systematic review on the intertwining of family business and consumer behaviour literature. Leveraging bibliometric software, we systematically reviewed 178 articles from 1991 to 2022. Five research clusters are identified: (1) the familiness of the firm: a social capital perspective, (2) promoting corporate social responsibility, (3) branding the family firm, (4) family firm characteristics and (5) the family firm brand. This study puts forward a novel conceptual framework to analyse the concept of familiness from a dual perspective: the business perspective to investigate how and why family firms communicate their family nature and the consumer perspective to explore how stakeholders perceive family firms’ unique characteristics. Moreover, we show a change in research patterns in family business and consumer literature, providing a deeper understanding of the conceptual structure of the field. Finally, we suggest 28 future research questions. Keywords: Family business; Familiness; Consumer perception; Bibliometric analysis; Co-citation analysis; Content analysis (search for similar items in EconPapers) Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:eee:jbrese:v:158:y:2023:i:c:s0148296323000565 DOI: 10.1016/j.jbusres.2023.113698 Access Statistics for this article Journal of Business Research is currently edited by A. G. Woodside More articles in Journal of Business Research from Elsevier |
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