 Workplace surveillance: A systematic review, integrative framework, and research agendaOliver G. Kayas Journal of Business Research, 2023, vol. 168, issue C Abstract: Workplace surveillance has been a relevant issue in scholarly studies since the 1960s. However, given its interdisciplinary nature, research on workplace surveillance is highly fragmented and disjointed, leaving many unanswered questions. A systematic review was therefore conducted to unveil its antecedents, unpack its outcomes, and reveal its conceptual foundations. The review combined a concept-centric framework with a multilevel framework to provide nuanced insights into the literature from organisational, managerial, and employee perspectives. As a result, the review provides a detailed understanding of the tensions, contradictions, and challenges related to existing theorisations of workplace surveillance. A key contribution of this review is the synthesis of the findings into a comprehensive integrative conceptual framework that provides a succinct and informed summary of the antecedents, outcomes, and conceptual foundations that influence research on workplace surveillance. The systematic review also offers a research agenda to help advance the field of workplace surveillance. Keywords: Workplace; Surveillance; Monitoring; Performance; Control; Systematic literature review (search for similar items in EconPapers) Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:eee:jbrese:v:168:y:2023:i:c:s0148296323005714 DOI: 10.1016/j.jbusres.2023.114212 Access Statistics for this article Journal of Business Research is currently edited by A. G. Woodside More articles in Journal of Business Research from Elsevier |
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