Factors affecting digital transformation in banking

José António Porfírio, José Augusto Felício and Tiago Carrilho

Journal of Business Research, 2024, vol. 171, issue C

Abstract: This study analyzes the perceived impacts of Digital Transformation (DT) in the banking industry, identifying the factors that most affect banking performance and business volume.

Keywords: Digital Transformation; Banking Industry; Organizational Performance; Business Volume; Internal Factors; External Factors (search for similar items in EconPapers)
Date: 2024
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Citations: View citations in EconPapers (4)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:jbrese:v:171:y:2024:i:c:s014829632300752x

DOI: 10.1016/j.jbusres.2023.114393

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