I Can’t Keep It to Myself Much Longer! How daily affective shifts shape employees’ constructive and destructive voice behaviors

Chang-Jun Li, Hua Li, Jingyu Dong, Kunjing Li and Houyong Tao

Journal of Business Research, 2025, vol. 189, issue C

Abstract: Voice literature has long acknowledged that employees likely speak out after experiencing intense emotions. However, the intensity of certain experienced emotions can increase (upshift) or decrease (downshift) over time and it is unclear how changes in affect influence voice behavior. This research adopts an affective shift perspective to examine how upshifts in activated/deactivated positive (or negative) affect and their interactions predict daily constructive and destructive voice behaviors. Results from two experience sampling studies revealed that an upshift in activated positive affect enhanced daily constructive voice, and a simultaneous upshift in activated negative affect strengthened this effect. Additionally, an upshift in deactivated negative affect triggered daily destructive voice, and a concurrently experienced upshift in deactivated positive affect exacerbated this effect (only in Study 1). These findings advance our understanding of how affect influences voice behavior, offering novel insights into the dynamic affective mechanisms that drive different forms of employee voice.

Keywords: Changes in affect; Affective shift; Constructive and destructive voice; Positive and negative affect; Activation of affect (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:eee:jbrese:v:189:y:2025:i:c:s0148296324006349

DOI: 10.1016/j.jbusres.2024.115130

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