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A meta-analysis of the relationship between perceived organizational support and job outcomes: 20 years of research

Robert J. Riggle, Diane R. Edmondson and John D. Hansen

Journal of Business Research, 2009, vol. 62, issue 10, 1027-1030

Abstract: Anecdotal comments from practitioners and extant empirical research suggests a tenuous link between perceived organizational support and desired employee outcomes. Accordingly, in this study the authors conduct a meta-analysis examining the effects of perceived organizational support on four employee outcomes: organizational commitment, job satisfaction, performance, and intention to leave. The authors also examine the extent to which these effects are moderated by job type (frontline vs. non-frontline employee). Findings from the study indicate that perceived organizational support has a strong, positive effect on job satisfaction and organizational commitment; a moderate, positive effect on employee performance; and a strong, negative effect on intention to leave. Study findings also indicate that the effects of perceived organizational support are more pronounced for non-frontline employees.

Keywords: Perceived; organizational; support; Employee; outcomes; Organizational; commitment (search for similar items in EconPapers)
Date: 2009
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Citations: View citations in EconPapers (81)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:jbrese:v:62:y:2009:i:10:p:1027-1030

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