The effect of leader-member exchange on turnover among retail buyers

James B. DeConinck

Journal of Business Research, 2009, vol. 62, issue 11, 1081-1086

Abstract: Many studies have analyzed employee turnover. The study expands our understanding of turnover by including leader-member exchange in a model of turnover among retail buyers. Controlling turnover is especially important among retail buyers where it can exceed 30%. The results indicate that leader-member exchange influences turnover indirectly through certain facets of job satisfaction (supervisor satisfaction and pay raise satisfaction).

Keywords: Leader-member; exchange; Job; satisfaction; Organizational; commitment; Turnover (search for similar items in EconPapers)
Date: 2009
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Citations: View citations in EconPapers (10)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:jbrese:v:62:y:2009:i:11:p:1081-1086

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