Team deep-level diversity, relationship conflict, and team members' affective reactions: A cross-level investigation

Amanuel G. Tekleab and Narda R. Quigley

Journal of Business Research, 2014, vol. 67, issue 3, 394-402

Abstract: Drawing from recent advances in the study of deep-level diversity in work teams and the similarity–attraction paradigm, this study examines the ways in which diversity in personality characteristics and preference for teamwork among team members influences the relationship between relationship conflict and subsequent team member affective reactions. Using a longitudinal, multilevel sample of 53 teams (260 respondents), results reveal that similarity or homogeneity in agreeableness, conscientiousness, and emotional stability weakens the negative influence of relationship conflict on team member affective reactions, while heterogeneity in extraversion and preference for teamwork also weakens these relationships. A discussion of theoretical and practical implications follows.

Keywords: Team deep-level diversity; Relationship conflict; Individual member affective reactions; Multi-level moderation (search for similar items in EconPapers)
Date: 2014
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Citations: View citations in EconPapers (9)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:jbrese:v:67:y:2014:i:3:p:394-402

DOI: 10.1016/j.jbusres.2012.12.022

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