 Organizational citizenship behavior and the enhancement of absorptive capacityTimothy A. Hart, J. Bruce Gilstrap and Mark C. Bolino Journal of Business Research, 2016, vol. 69, issue 10, 3981-3988 Abstract: Firm-level absorptive capacity has been conceptualized as the capability of the firm to identify, assimilate/transform, and exploit new knowledge. Despite the fact that the role of individuals strongly influenced the original conceptualization of the construct, the role of individuals in developing organizational absorptive capacity has been largely ignored. Meanwhile, studies have shown that individual-level behaviors known as organizational citizenship behaviors are related to indicators of organizational performance, yet there have been relatively few theoretically-based arguments explaining this relationship. In this paper, we articulate a model that depicts how the organizational citizenship behaviors of individuals enhance a firm's absorptive capacity. Specifically, we propose that citizenship behaviors moderate the relationship between routines and processes and the exploratory, assimilative, transformative, and exploitative learning capabilities that comprise organizational absorptive capacity. Keywords: Organizational citizenship behavior; Absorptive capacity; Firm performance; Learning capabilities; Affiliative; Challenging (search for similar items in EconPapers) Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:eee:jbrese:v:69:y:2016:i:10:p:3981-3988 DOI: 10.1016/j.jbusres.2016.06.001 Access Statistics for this article Journal of Business Research is currently edited by A. G. Woodside More articles in Journal of Business Research from Elsevier |
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