Sustainability, value, and satisfaction: Model testing and cross-validation in tourist destinations

M. Angeles Iniesta-Bonillo, Raquel Sánchez-Fernández and David Jiménez-Castillo

Journal of Business Research, 2016, vol. 69, issue 11, 5002-5007

Abstract: This study explores the relationships between visitors' perceived sustainability of a tourist destination and their perceived value of and satisfaction with the trip. Perceived sustainability is a multidimensional construct made up of economic, socio-cultural, and environmental dimensions. By using survey data and structural equation modeling, this study tests and cross-validates the model in two tourist destinations: Cullera (Spain) and Oristano (Italy). The results, which support all the hypotheses and offer a robust model whose basic structure is invariant across samples, enhance the understanding of perceived sustainability as a key factor in the development of more competitive and market-oriented tourist destinations. The findings extend sustainability literature by covering previously ignored outcomes that demonstrate how perceived sustainability tends to be a universal factor for explaining perceived value and satisfaction in the context of tourist destinations.

Keywords: Perceived sustainability; Value; Satisfaction; Tourism; Multigroup analysis (search for similar items in EconPapers)
Date: 2016
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Citations: View citations in EconPapers (19)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:jbrese:v:69:y:2016:i:11:p:5002-5007

DOI: 10.1016/j.jbusres.2016.04.071

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