Predicting future intentions of basketball spectators using SEM and fsQCA

Ferran Calabuig Moreno, Vicente Prado-Gascó, Josep Crespo Hervás, Juan Núñez-Pomar and Vicente Añó Sanz

Journal of Business Research, 2016, vol. 69, issue 4, 1396-1400

Abstract: This study analyzes relationships among service quality, perceived value, satisfaction, emotions, and future intentions of spectators of a professional basketball competition using a sample of 429 basketball spectators of a premier division in Spain. The results from structural equation modeling support the hypotheses, except for the effect of emotions and match result on future intentions. The results from fuzzy-set qualitative comparative analysis (fsQCA) with the same data set show that none of the variables are necessary conditions for positive future intentions of spectators. However, seven combinations of these variables are sufficient conditions for explaining positive future intentions. The most important combinations of conditions are Satisfaction×Perceived Value and Service Quality×Satisfaction

Keywords: Future intentions; Spectators' satisfaction; Perceived value; Fuzzy-set qualitative comparative analysis (search for similar items in EconPapers)
Date: 2016
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (17)

Downloads: (external link)
http://www.sciencedirect.com/science/article/pii/S0148296315005378
Full text for ScienceDirect subscribers only

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:eee:jbrese:v:69:y:2016:i:4:p:1396-1400

DOI: 10.1016/j.jbusres.2015.10.114

Access Statistics for this article

Journal of Business Research is currently edited by A. G. Woodside

More articles in Journal of Business Research from Elsevier
Bibliographic data for series maintained by Catherine Liu ().