Information technology-enabled dynamic capabilities and their indirect effect on competitive performance: Findings from PLS-SEM and fsQCA

Patrick Mikalef and Adamantia Pateli

Journal of Business Research, 2017, vol. 70, issue C, 1-16

Abstract: A central question for researchers and practitioners is whether and how IT (information technology) can help build a competitive advantage in uncertain environments. To address this question, the present study seeks to empirically explore the relationship between IT-enabled dynamic capabilities and competitive performance. By drawing upon recent thinking in the strategy and IT management literatures, this paper argues that the impact of IT-enabled dynamic capabilities on competitive performance is mediated by organizational agility. Using survey data from 274 international firms and by applying structural equation modelling (SEM), outcomes suggest that IT-enabled dynamic capabilities facilitate two types of agility, market capitalizing and operational adjustment agility, which in sequence enhance competitive performance. The confluence of environmental factors is examined by fuzzy-set qualitative comparative analysis (fsQCA). The results of fsQCA reinforce and refine findings of the PLS analysis concerning the limits and conditions to which IT-enabled dynamic capabilities add value.

Keywords: Fuzzy-set qualitative comparative analysis; Competitive advantage; Dynamic capabilities; Organizational agility; Empirical study; Environmental uncertainty (search for similar items in EconPapers)
Date: 2017
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Citations: View citations in EconPapers (173)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:jbrese:v:70:y:2017:i:c:p:1-16

DOI: 10.1016/j.jbusres.2016.09.004

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