Branding strategies for high-technology products: The effects of consumer and product innovativeness
Yann Truong,
Richard R. Klink,
Geoff Simmons,
Amir Grinstein and
Mark Palmer
Journal of Business Research, 2017, vol. 70, issue C, 85-91
Abstract:
Choice of an appropriate branding strategy is a critical determinant of new product success. Prior work on fast-moving-consumer-goods (FMCG) prescribes that new products carry new (vs. existing) brand names to appeal to earlier adopters - a critical target for new products. However, such a prescription may not be prudent for high-technology (HT) products, as they often involve considerably more consumer perceived risk than FMCG. By drawing on Dowling and Staelin's (1994) framework of perceived-risk handling, we propose that both earlier and later adopters will favor existing brands to cope with the elevated risk associated with an innovative HT product. Two studies - one conducted in an experimental setting and the other in a field setting - support the proposition that both earlier and later adopters respond more favorably to existing (vs. new) brands on innovative HT products.
Keywords: Innovation; Branding; Consumer innovativeness; Product innovativeness; High-technology products (search for similar items in EconPapers)
Date: 2017
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Citations: View citations in EconPapers (16)
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Persistent link: https://EconPapers.repec.org/RePEc:eee:jbrese:v:70:y:2017:i:c:p:85-91
DOI: 10.1016/j.jbusres.2016.07.003
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