A comparative study of creation of self-brand connection amongst well-liked, new, and unfavorable brands
Teck Ming Tan,
Jari Salo,
Jouni Juntunen and
Ashish Kumar
Journal of Business Research, 2018, vol. 92, issue C, 71-80
Abstract:
Brand managers are wary of consumers who are either unaware of new brands or have an unfavorable attitude toward their brands. In this study, we investigate the creation of a self-brand connection with new and unfavorable brands in comparison to well-liked brands. Our empirical study reveals that consumers could form a self-brand connection with new and unfavorable brands when the brand serves as a self-presentational strategy—self-presentation by brand. In particular, first, we find that brand attitude predicts self-brand connection positively and significantly for a well-liked brand, but not for a new brand, and second, when consumers hold favorable (unfavorable) attitudes toward a familiar brand, the self-brand connection can exist (be diluted). Thus, the self-brand connection can vary depending upon consumers' favorability toward the brand. The current study suggests that one-on-one marketing, including customization and personalization, is relevant to new and unfavorable brands.
Keywords: Self-brand connection; Brand attitude; Brand familiarity; Self-presentation; Brand knowledge; Structural equation modeling (search for similar items in EconPapers)
Date: 2018
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (14)
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Persistent link: https://EconPapers.repec.org/RePEc:eee:jbrese:v:92:y:2018:i:c:p:71-80
DOI: 10.1016/j.jbusres.2018.07.011
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