The fintech gender gap

Shaohua Chen, Sebastian Doerr, Jon Frost, Leonardo Gambacorta and Hyun Song Shin

Journal of Financial Intermediation, 2023, vol. 54, issue C

Abstract: Can fintech close the gender gap in access to financial services? Using novel survey data for 28 countries, this paper finds a large and ubiquitous ‘fintech gender gap’: while 29% of men use fintech products, only 21% of women do. This difference exceeds the gender gap in bank account ownership at traditional financial institutions. While country characteristics and individual-level controls explain about a third of the fintech gender gap, the residual gap declines by 60% when accounting for gender differences in the willingness to use new financial technology, the suitability of fintech products, and the willingness to use fintech entrants if they offer cheaper products. The paper concludes by discussing drivers of differences in attitudes and implications for policy to foster financial inclusion with new technology.

Keywords: Fintech; Gender; Financial inclusion; Personal data; Privacy (search for similar items in EconPapers)
JEL-codes: E51 G23 G51 J16 O32 (search for similar items in EconPapers)
Date: 2023
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (21)

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Related works:
Working Paper: The fintech gender gap (2021)
Working Paper: The fintech gender gap (2021)
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Persistent link: https://EconPapers.repec.org/RePEc:eee:jfinin:v:54:y:2023:i:c:s1042957323000098

DOI: 10.1016/j.jfi.2023.101026

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