The brand architecture of grocery retailers: Setting material and symbolic boundaries for consumer choice
Lars Esbjerg and
Tino Bech-Larsen
Journal of Retailing and Consumer Services, 2009, vol. 16, issue 5, 414-423
Abstract:
This article discusses how the brand architecture of grocery retailers set material and symbolic boundaries for consumer choice, thus limiting consumer sovereignty. The article first discusses previous work on store atmospherics, servicescapes and brand architecture. It is argued that work based on these concepts has taken an internal management perspective on how retailers can manipulate aspects of the retail setting to serve their own interests. Then, we develop an alternative conceptualisation of retailer brand architecture that takes into account that consumers (and other constituents) are active co-constructors of material and symbolic aspects of retail settings. It is discussed how consumers participate in constructing retailer brand architecture and how this concept differs from previous research. Implications for both research and practice are discussed.
Keywords: Branding; Co-construction; Grocery retailing; Retailer brand architecture (search for similar items in EconPapers)
Date: 2009
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Citations: View citations in EconPapers (10)
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Persistent link: https://EconPapers.repec.org/RePEc:eee:joreco:v:16:y:2009:i:5:p:414-423
DOI: 10.1016/j.jretconser.2009.06.002
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