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Journal of Retailing and Consumer Services

2008 - 2018

Current editor(s): Harry Timmermans

From Elsevier
Bibliographic data for series maintained by Dana Niculescu ().

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Volume 41, issue C, 2018

Reversing the dependency-trust relationship in B2C services pp. 1-10 Downloads
Johra Kayeser Fatima and Rita Di Mascio
Investigating the drivers for social commerce in social media platforms: Importance of trust, social support and the platform perceived usage pp. 11-19 Downloads
Imene Ben Yahia, Nasser Al-Neama and Laoucine Kerbache
Like throwing a piece of me away: How online and in-store grocery purchase channels affect consumers’ food waste pp. 20-30 Downloads
Veronika Ilyuk
From gambling exposure to adaptation: Implications for casino sustainability pp. 31-36 Downloads
Catherine Prentice and Zhonglu Zeng
The internet dilemma: An exploratory study of luxury firms’ usage of internet-based technologies pp. 37-47 Downloads
Jeff Baker, Nick Ashill, Noha Amer and Ekram Diab
Customer engagement and online reviews pp. 48-59 Downloads
Rakhi Thakur
Green purchasing behaviour: A conceptual framework and empirical investigation of Indian consumers pp. 60-69 Downloads
Deepak Jaiswal and Rishi Kant
Curiosity motivated vacation destination choice in a reward and variety-seeking perspective pp. 70-78 Downloads
Rita Martenson
A segmentation study of cinema consumers based on values and lifestyle pp. 79-89 Downloads
Díaz, Asunción, Gómez, Mar, Arturo Molina and Jesús Santos
Consumer preference for national vs. private brands: The influence of brand engagement and self-concept threat pp. 90-100 Downloads
Richie L. Liu, David E. Sprott, Eric R. Spangenberg, Sandor Czellar and Kevin E. Voss
Examining the role of consumer hope in explaining the impact of perceived brand value on customer–brand relationship outcomes in an online retailing environment pp. 101-111 Downloads
Syed Muhammad Fazal-e-Hasan, Hormoz Ahmadi, Gary Mortimer, Martin Grimmer and Louise Kelly
The relationship between individual-level culture and consumer decision-making styles through consumer involvement pp. 112-120 Downloads
Jeffrey Ian Isaacson, Yolanda Jordaan and Gené van Heerden,
Who seeks a surprise box? Predictors of consumers’ use of fashion and beauty subscription-based online services (SOS) pp. 121-130 Downloads
Hongjoo Woo and Bharath Ramkumar
Fashion brands on retail websites: Customer performance expectancy and e-word-of-mouth pp. 131-141 Downloads
Sandra M.C. Loureiro, Luisa Cavallero and Francisco Javier Miranda
Customer segmentation with purchase channels and media touchpoints using single source panel data pp. 142-152 Downloads
Satoshi Nakano and Fumiyo N. Kondo
Investigating discounting of discounts in an online context: The mediating effect of discount credibility and moderating effect of online daily deal promotions pp. 153-160 Downloads
Jeffrey R. Carlson and Monika Kukar-Kinney
The determinants of conversion rates in SME e-commerce websites pp. 161-168 Downloads
Davide Di Fatta, Dean Patton and Giampaolo Viglia
Augmented reality in retail: A trade-off between user's control of access to personal information and augmentation quality pp. 169-176 Downloads
Atieh Poushneh
Impact of culture, behavior and gender on green purchase intention pp. 177-189 Downloads
Naman Sreen, Shankar Purbey and Pradip Sadarangani
Online purchase return policy leniency and purchase decision: Mediating role of consumer trust pp. 190-200 Downloads
Pejvak Oghazi, Stefan Karlsson, Hellström, Daniel and Klas Hjort
Are consumers willing to go the extra mile for fair trade products made in a developing country? A comparison with made in USA products at different prices pp. 201-210 Downloads
Md Sanuwar Rashid and Sang-Eun Byun
Portfolios: Patterns in brand penetration, market share, and hero product variants pp. 211-217 Downloads
Arry Tanusondjaja, Magda Nenycz-Thiel, John Dawes and Rachel Kennedy
Marketer requests for positive post-purchase satisfaction evaluations: Consumer depth interview findings pp. 218-226 Downloads
Michael A. Jones and Valerie A. Taylor
Franchising in the healthcare sector: The case of Child and Family Wellness clinics in Kenya pp. 227-238 Downloads
Rozenn Perrigot
The role of brand reputation in organic food consumption: A behavioral reasoning perspective pp. 239-247 Downloads
Jessica Ryan and Riza Casidy
She loves the way you lie: Size-related self-concept and gender in vanity sizing pp. 248-255 Downloads
Seth Ketron and Miranda Williams
Retailers’ communication on ugly fruits and vegetables: What are consumers’ perceptions? pp. 256-271 Downloads
Didier Louis and Cindy Lombart
Customer reviews are not always informative: The impact of effortful versus heuristic processing pp. 272-280 Downloads
Laura A. Book, Sarah Tanford and Wen Chang
Impact of flow on mobile shopping intention pp. 281-287 Downloads
Yi-Mu Chen, Tsuen-Ho Hsu and Yu-Jou Lu
Incentivized reviews: Promising the moon for a few stars pp. 288-295 Downloads
Maria Petrescu, O’Leary, Kathleen, Deborah Goldring and Selima Ben Mrad
Streaming apps: What consumers value pp. 296-304 Downloads
Adesegun Oyedele and Penny M. Simpson
Dieting, priming, food meanings and (un)healthy choices: When shoppers fall for pleasure pp. 305-311 Downloads
Harri T. Luomala, Hellén, Katarina and Maijastiina Jokitalo

Volume 40, issue C, 2018

Consumer perception and behavior in the retail foodscape–A study of chilled groceries pp. 1-7 Downloads
Ulla Lindberg, Nicklas Salomonson, Sundström, Malin and Karin Wendin
Heterogeneity in consumers’ mobile shopping acceptance: A finite mixture partial least squares modelling approach for exploring and characterising different shopper segments pp. 8-18 Downloads
Michael Groß
Governance capabilities and relationship performance in international franchising pp. 19-30 Downloads
Nabil Ghantous, Shobha S. Das and Fabienne Chameroy
Parents and children in supermarkets: Incidence and influence pp. 31-39 Downloads
Bill Page, Anne Sharp, Larry Lockshin and Herb Sorensen
Examining price and service competition among retailers in a supply chain under potential demand disruption pp. 40-47 Downloads
Syed Mithun Ali, Md. Hafizur Rahman, Tasmia Jannat Tumpa, Abid Ali Moghul Rifat and Sanjoy Kumar Paul
Revisiting the supermarket in-store customer shopping experience pp. 48-59 Downloads
Nic S. Terblanche
Whom do customers blame for a service failure? Effects of thought speed on causal locus attribution pp. 60-65 Downloads
Pacheco, Natália Araújo, Maggie Geuens and Cristiane Pizzutti
A dose of nature and shopping: The restorative potential of biophilic lifestyle center designs pp. 66-73 Downloads
Mark S. Rosenbaum, Ramirez, Germán Contreras and Jaime Rivera Camino
Critical success factors of temporary retail activations: A multi-actor perspective pp. 74-81 Downloads
Jennifer Lowe, Isabella Maggioni and Sean Sands
Using the senses to evaluate aesthetic products at the point of sale: The moderating role of consumers’ goals pp. 82-90 Downloads
Sonia Vilches-Montero, Nik Mohd Hazrul Nik Hashim, Ameet Pandit and Renzo Bravo-Olavarria
Do all roses smell equally sweet? Willingness to pay for flower attributes in specialized retail settings by German consumers pp. 91-99 Downloads
Meike Rombach, Nicole Olynk Widmar, Elizabeth Byrd and Vera Bitsch
Immersion and emotional reactions to the ambiance of a multiservice space: The role of perceived congruence between odor and brand image pp. 100-108 Downloads
Karim Errajaa, Legohérel, Patrick and Daucé, Bruno
The positive effect of contextual image backgrounds on fluency and liking pp. 109-116 Downloads
Erik Maier and Florian Dost
How store attributes impact shoppers’ loyalty in emerging countries: An investigation in the Indian retail sector pp. 117-124 Downloads
Monica Grosso, Sandro Castaldo and Anjana Grewal
Examining factors influencing Jordanian customers’ intentions and adoption of internet banking: Extending UTAUT2 with risk pp. 125-138 Downloads
Ali Abdallah Alalwan, Yogesh K. Dwivedi, Nripendra P. Rana and Raed Algharabat
The effect of telepresence, social presence and involvement on consumer brand engagement: An empirical study of non-profit organizations pp. 139-149 Downloads
Raed Algharabat, Nripendra P. Rana, Yogesh K. Dwivedi, Ali Abdallah Alalwan and Zainah Qasem
The moderating effect of managers' leadership behavior on salespeople's self-efficacy pp. 150-162 Downloads
Valter Afonso Vieira, Marcelo Gattermann Perin and Claudio Hoffmann Sampaio
Showrooming and retail opportunities: A qualitative investigation via a consumer-experience lens pp. 163-174 Downloads
Jason Kokho Sit, Anna Hoang and Alessandro Inversini
Comparison and one-stop shopping after big-box retail entry: A spatial difference-in-difference analysis pp. 175-187 Downloads
Mengjie Han, Oana Mihaescu, Yujiao Li and Niklas Rudholm
Help welcome or not: Understanding consumer shopping motivation in curated fashion retailing pp. 188-203 Downloads
Anna Kathrin Sebald and Frank Jacob
The impact of dynamic bundling on price fairness perceptions pp. 204-212 Downloads
Wenjing Li, David M. Hardesty and Adam W. Craig
Influence of iconic, indexical cues, and brand schematicity on perceived authenticity dimensions of private-label brands pp. 213-220 Downloads
Laurence Carsana and Alain Jolibert
The mindful consumer: Balancing egoistic and altruistic motivations to purchase local food pp. 221-228 Downloads
Dawn Birch, Juliet Memery and Maheshan De Silva Kanakaratne
Firm performance in the upscale restaurant sector: The effects of resilience, creative self-efficacy, innovation and industry experience pp. 229-240 Downloads
Rob Hallak, Guy Assaker, O’Connor, Peter and Craig Lee
Performance model of community pharmacies in low-middle income countries: A societal perspective pp. 241-248 Downloads
Maryam Ranghchian, Shima Sehat, Mehdi Akhgari and Gholamhossein Mehralian
How is value created? – Extending the value concept in the Swedish context pp. 249-260 Downloads
Wikström, Solveig and L'Espoir Decosta, Patrick
Service quality, consumer satisfaction and loyalty in hospitals: Thinking for the future pp. 261-269 Downloads
Appalayya Meesala and Justin Paul
Understanding quality and satisfaction in public hospital services: A nationwide inpatient survey in Greece pp. 270-275 Downloads
Panagiotis Mitropoulos, Konstantinos Vasileiou and Ioannis Mitropoulos
A 360-degree view of actor engagement in service co-creation pp. 276-278 Downloads
Finsterwalder, Jörg
I virtually try it … I want it ! Virtual Fitting Room: A tool to increase on-line and off-line exploratory behavior, patronage and purchase intentions pp. 279-286 Downloads
Marie Beck and Crié, Dominique
Consumer-brand relationships and brand loyalty in technology-mediated services pp. 287-294 Downloads
Apostolos N. Giovanis and Pinelopi Athanasopoulou
Students as customers in higher education: The (controversial) debate needs to end pp. 295-298 Downloads
Melodi Guilbault
Daily deal shoppers: What drives social couponing? pp. 299-303 Downloads
M. Ieva, F. De Canio and C. Ziliani
Service failure and problems: Internal marketing solutions for facing the future pp. 304-311 Downloads
Justin Paul and Sunil Sahadev
Page updated 2018-04-21