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Journal of Retailing and Consumer Services

2008 - 2018

Current editor(s): Harry Timmermans

From Elsevier
Bibliographic data for series maintained by Dana Niculescu ().

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Volume 43, issue C, 2018

Proximity and time in convenience store patronage: Kaïros more than chronos pp. 1-9 Downloads
Marie-Christine Gahinet and Cliquet, Gérard
Social media use by young Latin American consumers: An exploration pp. 10-19 Downloads
Ainsworth Anthony Bailey, Carolyn M. Bonifield and Alejandro Arias
Stock market reaction to irregular supermarket chain behaviour: An investigation in the retail sectors of Ireland and the United Kingdom pp. 20-29 Downloads
Shaen Corbet and Caroline McMullan
Corporate association as antecedents of consumer behaviors: The dynamics of trust within and between industries pp. 30-38 Downloads
Hyo Sun Jung, Kyung Hwa Seo, Soo Bum Lee and Hye Hyun Yoon
Identifying superfluous survey items pp. 39-45 Downloads
Kylie Brosnan, Grün, Bettina and Sara Dolnicar
The proactive employee on the floor of the store and the impact on customer satisfaction pp. 46-53 Downloads
Söderlund, Magnus
Consumer adoption of mobile banking services: An empirical examination of factors according to adoption stages pp. 54-67 Downloads
Mahmud Akhter Shareef, Abdullah Baabdullah, Shantanu Dutta, Vinod Kumar and Yogesh K. Dwivedi
Complaint as a persuasion attempt: Front line employees’ perceptions of complaint legitimacy pp. 68-76 Downloads
Denis Khantimirov and Kiran Karande
The survival consequences of intellectual property for retail ventures pp. 77-84 Downloads
Pankaj C. Patel and John A. Pearce
Inside-outside: Using eye-tracking to investigate search-choice processes in the retail environment pp. 85-93 Downloads
Patricia T. Huddleston, Bridget K. Behe, Carl Driesener and S. Minahan
To what extent luxury retailing can be smart? pp. 94-100 Downloads
Eleonora Pantano, Rosanna Passavanti, Constantinos-Vasilios Priporas and Saverino Verteramo
On the relationship between consumer-brand identification, brand community, and brand loyalty pp. 101-110 Downloads
Pedro Simões Coelho, Paulo Rita and Santos, Zélia Raposo
Investigating the mediating effect of Uber's sexual harassment case on its brand: Does it matter? pp. 111-118 Downloads
Denni Arli Griffith, Patrick van Esch and Makayla Trittenbach
Food shoppers’ share of wallet: A small city case in a changing competitive environment pp. 119-130 Downloads
Muhammad Masood Azeem, Derek Baker, Renato A. Villano, Stuart Mounter and Garry Griffith
The role of identification in frontline employee decision-making pp. 131-138 Downloads
Rita Di Mascio and Johra Fatima
Do ethnocentric consumers really buy local products? pp. 139-148 Downloads
Yildiz, Hélène, Sandrine Heitz-Spahn and Lydie Belaud
Electronic word-of-mouth and the brand image: Exploring the moderating role of involvement through a consumer expectations lens pp. 149-156 Downloads
Anup Krishnamurthy and S. Ramesh Kumar
Wearable technology: What explains continuance intention in smartwatches? pp. 157-169 Downloads
Bruno Nascimento, Tiago Oliveira and Carlos Tam
Impact of the link between individuals and their region on the customer-regional brand relationship pp. 170-187 Downloads
Florence Charton-Vachet and Cindy Lombart
Providing sustainability information in shopping situations contributes to sustainable decision making: An empirical study with choice-based conjoint analyses pp. 188-199 Downloads
Stöckigt, Gerrit, Johannes Schiebener and Matthias Brand
Assessing the sales effectiveness of differently located endcaps in a supermarket pp. 200-208 Downloads
Pei Jie Tan, Armando Corsi, Justin Cohen, Anne Sharp, Larry Lockshin, William Caruso and Svetlana Bogomolova
Resale pricing in franchised stores: A franchisor perspective pp. 209-217 Downloads
Rozenn Perrigot and Guy Basset
Influence of thinking style and attribution on consumer response to online stockouts pp. 218-225 Downloads
Ke Ma, Tong Chen and Chundong Zheng
Linking concepts of playfulness and well-being at work in retail sector pp. 226-233 Downloads
Sari Alatalo, Eeva-Liisa Oikarinen, Arto Reiman, Teck Ming Tan, Eija-Liisa Heikka, Pia Hurmelinna-Laukkanen, Matti Muhos and Taina Vuorela
Brand engagement and search for brands on social media: Comparing Generations X and Y in Portugal pp. 234-241 Downloads
Marisa Bento, Luisa M. Martinez and Luis F. Martinez
Who is the attached endorser? An examination of the attachment-endorsement spectrum pp. 242-250 Downloads
Natalya Saldanha, Rajendra Mulye and Kaleel Rahman
Fashion companies and customer satisfaction: A relation mediated by Information and Communication Technologies pp. 251-257 Downloads
Carlo Amendola, Mario Calabrese, Francesco Caputo and Fabrizio, D’Ascenzo
Advertisements on Facebook: Identifying the persuasive elements in the development of positive attitudes in consumers pp. 258-268 Downloads
Mahmud Akhter Shareef, Bhasker Mukerji, Mohammad Abdallah Ali Alryalat, Angela Wright and Yogesh K. Dwivedi
Exploring consumers’ skincare retail patronage pp. 269-277 Downloads
Bo Dai and Lou E. Pelton
From “foodies†to “cherry-pickersâ€: A clustered-based segmentation of specialty food retail customers pp. 278-284 Downloads
Cristina Calvo-Porral and Lévy-Mangin, Jean-Pierre
Using the Evaluative Space Grid to better capture manifest ambivalence in customer satisfaction surveys pp. 285-295 Downloads
Alice Audrezet and Parguel, Béatrice
It is not always about brand: Design-driven consumers and their self-expression pp. 296-303 Downloads
Byun, Kyung-Ah (Kay), Robert Paul Jones and Barbara Ross Wooldridge
The role of store image, perceived quality, trust and perceived value in predicting consumers’ purchase intentions towards organic private label food pp. 304-310 Downloads
Konuk, Faruk Anıl
Unveiling the features of successful eBay smartphone sellers pp. 311-324 Downloads
Ana Teresa Silva, Moro, Sérgio, Paulo Rita and Paulo Cortez
Consumer-based approach to customer engagement – The case of luxury brands pp. 325-332 Downloads
Catherine Prentice and Sandra Maria Correia Loureiro
Store satisfaction and store loyalty: The moderating role of store atmosphere pp. 333-341 Downloads
Barbara Francioni, Elisabetta Savelli and Marco Cioppi
Technology at the dinner table: Ordering food online through mobile apps pp. 342-351 Downloads
Anuj Pal Kapoor and Madhu Vij

Volume 41, issue C, 2018

Reversing the dependency-trust relationship in B2C services pp. 1-10 Downloads
Johra Kayeser Fatima and Rita Di Mascio
Investigating the drivers for social commerce in social media platforms: Importance of trust, social support and the platform perceived usage pp. 11-19 Downloads
Imene Ben Yahia, Nasser Al-Neama and Laoucine Kerbache
Like throwing a piece of me away: How online and in-store grocery purchase channels affect consumers’ food waste pp. 20-30 Downloads
Veronika Ilyuk
From gambling exposure to adaptation: Implications for casino sustainability pp. 31-36 Downloads
Catherine Prentice and Zhonglu Zeng
The internet dilemma: An exploratory study of luxury firms’ usage of internet-based technologies pp. 37-47 Downloads
Jeff Baker, Nick Ashill, Noha Amer and Ekram Diab
Customer engagement and online reviews pp. 48-59 Downloads
Rakhi Thakur
Green purchasing behaviour: A conceptual framework and empirical investigation of Indian consumers pp. 60-69 Downloads
Deepak Jaiswal and Rishi Kant
Curiosity motivated vacation destination choice in a reward and variety-seeking perspective pp. 70-78 Downloads
Rita Martenson
A segmentation study of cinema consumers based on values and lifestyle pp. 79-89 Downloads
Díaz, Asunción, Gómez, Mar, Arturo Molina and Jesús Santos
Consumer preference for national vs. private brands: The influence of brand engagement and self-concept threat pp. 90-100 Downloads
Richie L. Liu, David E. Sprott, Eric R. Spangenberg, Sandor Czellar and Kevin E. Voss
Examining the role of consumer hope in explaining the impact of perceived brand value on customer–brand relationship outcomes in an online retailing environment pp. 101-111 Downloads
Syed Muhammad Fazal-e-Hasan, Hormoz Ahmadi, Gary Mortimer, Martin Grimmer and Louise Kelly
The relationship between individual-level culture and consumer decision-making styles through consumer involvement pp. 112-120 Downloads
Jeffrey Ian Isaacson, Yolanda Jordaan and Gené van Heerden,
Who seeks a surprise box? Predictors of consumers’ use of fashion and beauty subscription-based online services (SOS) pp. 121-130 Downloads
Hongjoo Woo and Bharath Ramkumar
Fashion brands on retail websites: Customer performance expectancy and e-word-of-mouth pp. 131-141 Downloads
Sandra M.C. Loureiro, Luisa Cavallero and Francisco Javier Miranda
Customer segmentation with purchase channels and media touchpoints using single source panel data pp. 142-152 Downloads
Satoshi Nakano and Fumiyo N. Kondo
Investigating discounting of discounts in an online context: The mediating effect of discount credibility and moderating effect of online daily deal promotions pp. 153-160 Downloads
Jeffrey R. Carlson and Monika Kukar-Kinney
The determinants of conversion rates in SME e-commerce websites pp. 161-168 Downloads
Davide Di Fatta, Dean Patton and Giampaolo Viglia
Augmented reality in retail: A trade-off between user's control of access to personal information and augmentation quality pp. 169-176 Downloads
Atieh Poushneh
Impact of culture, behavior and gender on green purchase intention pp. 177-189 Downloads
Naman Sreen, Shankar Purbey and Pradip Sadarangani
Online purchase return policy leniency and purchase decision: Mediating role of consumer trust pp. 190-200 Downloads
Pejvak Oghazi, Stefan Karlsson, Hellström, Daniel and Klas Hjort
Are consumers willing to go the extra mile for fair trade products made in a developing country? A comparison with made in USA products at different prices pp. 201-210 Downloads
Md Sanuwar Rashid and Sang-Eun Byun
Portfolios: Patterns in brand penetration, market share, and hero product variants pp. 211-217 Downloads
Arry Tanusondjaja, Magda Nenycz-Thiel, John Dawes and Rachel Kennedy
Marketer requests for positive post-purchase satisfaction evaluations: Consumer depth interview findings pp. 218-226 Downloads
Michael A. Jones and Valerie A. Taylor
Franchising in the healthcare sector: The case of Child and Family Wellness clinics in Kenya pp. 227-238 Downloads
Rozenn Perrigot
The role of brand reputation in organic food consumption: A behavioral reasoning perspective pp. 239-247 Downloads
Jessica Ryan and Riza Casidy
She loves the way you lie: Size-related self-concept and gender in vanity sizing pp. 248-255 Downloads
Seth Ketron and Miranda Williams
Retailers’ communication on ugly fruits and vegetables: What are consumers’ perceptions? pp. 256-271 Downloads
Didier Louis and Cindy Lombart
Customer reviews are not always informative: The impact of effortful versus heuristic processing pp. 272-280 Downloads
Laura A. Book, Sarah Tanford and Wen Chang
Impact of flow on mobile shopping intention pp. 281-287 Downloads
Yi-Mu Chen, Tsuen-Ho Hsu and Yu-Jou Lu
Incentivized reviews: Promising the moon for a few stars pp. 288-295 Downloads
Maria Petrescu, O’Leary, Kathleen, Deborah Goldring and Selima Ben Mrad
Streaming apps: What consumers value pp. 296-304 Downloads
Adesegun Oyedele and Penny M. Simpson
Dieting, priming, food meanings and (un)healthy choices: When shoppers fall for pleasure pp. 305-311 Downloads
Harri T. Luomala, Hellén, Katarina and Maijastiina Jokitalo
Page updated 2018-07-17