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Journal of Retailing and Consumer Services

2008 - 2019

Current editor(s): Harry Timmermans

From Elsevier
Bibliographic data for series maintained by Dana Niculescu ().

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Volume 48, issue C, 2019

Got a dollar? Locomotion orientation decreases the effect of defaults on charitable giving pp. 1-6 Downloads
Kellie Crow, Frank Mathmann and Dominique Greer
A study on the reciprocal relationship between user perception and retailer perception on platform-based mobile payment service pp. 7-15 Downloads
Jiyoon Lee, Min Ho Ryu and Daeho Lee
A “hidden†side of consumer grocery shopping choice pp. 16-27 Downloads
Aidin Namin and Yashar Dehdashti
Consumer perceptions and purchase behavior toward imperfect fruits and vegetables in an immersive virtual reality grocery store pp. 28-40 Downloads
Cindy Lombart, Elena Millan, Jean-Marie Normand, Adrien Verhulst, Labbé-Pinlon, Blandine and Guillaume Moreau
Persuasive brand messages in social media: A mental imagery processing perspective pp. 41-49 Downloads
Sejin Ha, Ran Huang and Jee-Sun Park
Understanding ethical purchasing behavior: Validation of an enhanced stage model of ethical behavior pp. 50-59 Downloads
Henrike Andersch, Christian Arnold, Ann-Kathrin Seemann and Lindenmeier, Jörg
The effects of deviant customer-oriented behaviors on service friendship: The moderating role of co-production pp. 60-69 Downloads
Jin Ho Jung and Jaewon Yoo
Consumer perceived value preferences for mobile marketing in China: A mixed method approach pp. 70-86 Downloads
Lijuan Huang, Jian Mou, See-To, Eric W.K. and Jongki Kim
Multichannel personalization: Identifying consumer preferences for product recommendations in advertisements across different media channels pp. 87-99 Downloads
Timo Schreiner, Alexandra Rese and Daniel Baier
Modeling customer satisfaction in online hotel booking pp. 100-104 Downloads
Irfan Ullah, Gul Rukh, Jin Zhou, Farman Ullah Khan and Zeeshan Ahmed
The effect of threshold free shipping policies on online shoppers' willingness to pay for shipping pp. 105-112 Downloads
Wen-Hsien Huang, George C. Shen and Che-Ling Liang
Generation Y and online fashion shopping: Orientations and profiles pp. 113-121 Downloads
Riadh Ladhari, Jessica Gonthier and Mathieu Lajante
Uncovering the roles of retail brand experience and brand love in the apparel industry: Non-linear structural equation modelling approach pp. 122-135 Downloads
S.R. Nikhashemi, Charles Jebarajakirthy and Khaldoon Nusair
The examination of virtual reality at the intersection of consumer experience, shopping journey and physical retailing pp. 136-143 Downloads
Maya F. Farah, Zahy B. Ramadan and Dana H. Harb
Online fashion shopping paradox: The role of customer reviews and facebook marketing pp. 144-153 Downloads
Fatema Kawaf and Doga Istanbulluoglu
Modeling the internet of things adoption barriers in food retail supply chains pp. 154-168 Downloads
Sachin S. Kamble, Angappa Gunasekaran, Harsh Parekh and Sudhanshu Joshi
A data-driven framework for predicting weather impact on high-volume low-margin retail products pp. 169-177 Downloads
Gylian Verstraete, El-Houssaine Aghezzaf and Bram Desmet
Service value and retention: Does gender matter? pp. 178-185 Downloads
William K. Darley and Denise J. Luethge
Determinants of shopping mall patronage frequency in a developing economy: Evidence from Nigerian mall shoppers pp. 186-201 Downloads
Edwin Chukwuemeka Idoko, Stephen Ikechukwu Ukenna and Charles Eze Obeta
Communicating authenticity in packaging of Korean cosmetics pp. 202-214 Downloads
Sean Lee, Billy Sung, Ian Phau and Aaron Lim
e-Loyalty among millennials: Personal characteristics and social influences pp. 215-223 Downloads
Keyoor Purani, Deepak S. Kumar and Sunil Sahadev
Online grocery shopping in Thailand: Consumer acceptance and usage behavior pp. 224-237 Downloads
Fabian Driediger and Veera Bhatiasevi
Profiling shopping mall customers during hard times pp. 238-246 Downloads
Calvo-Porral, Cristina and Lévy-Mangin, Jean-Pierre
The moderating effect of cultural value orientations on behavioral responses to dissatisfactory service experiences pp. 247-256 Downloads
Klaus Schoefer, Anders Wäppling, Nima Heirati and Markus Blut
A quantitative performance management framework for assessing omnichannel retail supply chains pp. 257-269 Downloads
Burcu Adivar, Hüseyinoğlu, Işık Özge Yumurtacı and Martin Christopher
Ambient scent as a mood inducer in supermarkets: The role of scent intensity and time-pressure of shoppers pp. 270-280 Downloads
Mark A.A.M. Leenders, Ale Smidts and Anouar El Haji

Volume 47, issue C, 2019

The effect of the interaction between tariff modulation and transparency on the customer's dissatisfaction: The case of Tunisia pp. 1-10 Downloads
Imen Zrelli, Haykel Demnati and Moez Ben Yedder
Vertical integration maintenance commitments pp. 11-16 Downloads
Pu-yan Nie, Chan Wang and Yong-cong Yang
Conceptualising and measuring consumer authenticity online pp. 17-31 Downloads
Robert Davis, Kevin Sheriff and Kim Owen
Online price search across desktop and mobile devices: Evidence on cyberslacking and weather effects pp. 32-39 Downloads
Luciano Canova and Marcella Nicolini
The role of airport service quality in airport and destination choice pp. 40-48 Downloads
Catherine Prentice and Mariam Kadan
Comparing two supermarket layouts: The effect of a middle aisle on basket size, spend, trip duration and endcap use pp. 49-56 Downloads
Bill Page, Giang Trinh and Svetlana Bogomolova
Getting to know you: Social media personalization as a means of enhancing brand loyalty and perceived quality pp. 57-65 Downloads
Tyler Shanahan, Trang P. Tran and Erik C. Taylor
Will “no-ownership†work for apparel?: Implications for apparel retailers pp. 66-73 Downloads
Hyejune Park and Cosette M. Joyner Armstrong
Should small-scale online retailers diversify distribution channels into offline channels? Focused on the clothing and fashion industry pp. 74-77 Downloads
Min Ho Ryu, Yongsun Cho and Daeho Lee
Understanding affiliation to cashback programs: An emerging technique in an emerging country pp. 78-86 Downloads
Christino, Juliana Maria Magalhães, Silva, Thaís Santos, Cardozo, Erico Aurélio Abreu, Alexandre de Pádua Carrieri and Patricia de Paiva Nunes
The impact of payment method on shopping behaviour among low income consumers pp. 87-93 Downloads
Luke Greenacre and Skye Akbar
Understanding complaint channel usage in multichannel retailing pp. 94-103 Downloads
Marta Frasquet, Marco Ieva and Cristina Ziliani
Impacts of returns policy under supplier encroachment with risk-averse retailer pp. 104-115 Downloads
Bo Li and Yushan Jiang
Consumers’ attitude and adoption of location-based coupons: The case of the retail fast food sector pp. 116-132 Downloads
Nizar Souiden, Walid Chaouali and Mona Baccouche
Amazon's approach to consumers’ usage of the Dash button and its effect on purchase decision involvement in the U.S. market pp. 133-139 Downloads
Zahy B. Ramadan, Maya F. Farah and Danielle Kassab
Examining the role of anxiety and social influence in multi-benefits of mobile payment service pp. 140-149 Downloads
JungKun Park, Jiseon Ahn, Toulany Thavisay and Tianbao Ren
Clicking the boredom away – Exploring impulse fashion buying behavior online pp. 150-156 Downloads
Sundström, Malin, Hjelm-Lidholm, Sara and Anita Radon
Consumer responses to planned obsolescence pp. 157-165 Downloads
Volker G. Kuppelwieser, Phil Klaus, Aikaterini Manthiou and Othman Boujena
Competent or threatening? When looking like a “salesperson†is disadvantageous pp. 166-176 Downloads
Aaron D. Arndt, Kenneth R. Evans, Ziniya Zahedi and Emmyrose Khan
Mirror, mirror, on the menu: Visual reminders of overweight stimulate healthier meal choices pp. 177-183 Downloads
Tobias Otterbring and Poja Shams
A business application of RTLS technology in Intelligent Retail Environment: Defining the shopper's preferred path and its segmentation pp. 184-194 Downloads
N. Ferracuti, C. Norscini, E. Frontoni, P. Gabellini, M. Paolanti and V. Placidi
What are the triggers of Asian visitor satisfaction and loyalty in the Korean heritage site? pp. 195-205 Downloads
Hossein G.T. Olya, Choong-Ki Lee, Yong-Ki Lee and Yvette Reisinger
Can two negatives make a positive? Social exclusion prevents carryover effects from deceptive advertising pp. 206-214 Downloads
Hamed Aghakhani and Kelley J. Main
Corporate social responsibility as a determinant of corporate reputation in the airline industry pp. 215-221 Downloads
Eunil Park
Dining alone or together? The effect of group size on the service customer experience pp. 222-228 Downloads
Clauzel, Amélie, Nathalie Guichard and Caroline Riché
Consumer preferences for beer attributes in Germany: A conjoint and latent class approach pp. 229-240 Downloads
Stephan G.H. Meyerding, Alexander Bauchrowitz and Mira Lehberger
Developing in-store brand strategies and relational expression through sales promotions pp. 241-250 Downloads
Sarah Mussol, Philippe Aurier and Séré de Lanauze, Gilles
Psychological mechanisms of brand love and information technology identity in virtual retail environments pp. 251-264 Downloads
Tseng-Lung Huang
Using the Eyberg Child Behaviour Inventory to investigate Pester Power pp. 265-271 Downloads
Bill Page, Anne Sharp, Larry Lockshin and Herb Sorensen
Unfolding the characteristics of incentivized online reviews pp. 272-281 Downloads
Ana Costa, Guerreiro, João, Moro, Sérgio and Roberto Henriques
Online customers’ habit-inertia nexus as a conditional effect of mobile-service experience: A moderated-mediation and moderated serial-mediation investigation of mobile-service use resistance pp. 282-292 Downloads
Jacques Nel and Christo Boshoff
What drives consumers to certain retailers for organic food purchase: The role of fit for consumers’ retail store preference pp. 293-306 Downloads
Jiyoung Hwang and Jae-Eun Chung
Social commerce as social networking pp. 307-321 Downloads
Ahmed Doha, Nada Elnahla and Lindsay McShane
The influence of tourism experience and well-being on place attachment pp. 322-330 Downloads
Sera Vada, Catherine Prentice and Aaron Hsiao
Let me entertain you – Increasing overall store satisfaction through digital signage in retail waiting areas pp. 331-338 Downloads
Marion Garaus and Udo Wagner
The influence of identity-driven customer engagement on purchase intention pp. 339-347 Downloads
Catherine Prentice, Xiao Yun Han, Lian-Lian Hua and Lin Hu
Are customers still with us? The influence of optimum stimulation level and IT-specific traits on mobile banking discontinuous usage intentions pp. 348-360 Downloads
Philip Avornyo, Jiaming Fang, Collins Opoku Antwi, Michael Osei Aboagye and Evans Asante Boadi
Do enriched digital catalogues offer compelling experiences, beyond websites? A comparative analysis through the IKEA case pp. 361-369 Downloads
Marion Garnier and Ingrid Poncin
The role of satisfaction on customer reuse to airline services: An application of Big Data approaches pp. 370-374 Downloads
Eunil Park
Multiple subscriptions to mobile networks and consumer satisfaction pp. 375-381 Downloads
Sigismond Hervey Mvele, Larissa Ango Mengue and Guy Christol Ekome Ekane
Page updated 2019-04-22