Journal of Retailing and Consumer Services

2008 - 2025

Current editor(s): Harry Timmermans

From Elsevier
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Volume 33, issue C, 2016

The clothes make the man: The relation of sociocultural factors and sexual orientation to appearance and product involvement pp. 1-7

Jessica Strubel and Trent A. Petrie

The impact of brand health on customer equity pp. 8-16

Abas Mirzaei, Chris Baumann, Lester W. Johnson and David Gray

Towards the use of chronological age in research – A cautionary comment pp. 17-22

Volker G. Kuppelwieser

Overcoming information overload in retail environments: Imagination and sales promotion in a wine context pp. 23-32

Seth Ketron, Nancy Spears and Bo Dai

Consumer cynicism and perceived deception in vanity sizing: The moderating role of retailer (dis)honesty pp. 33-42

Seth Ketron

Perceptions of others, mindfulness, and brand experience in retail service setting pp. 43-52

Liem Viet Ngo, Gavin Northey, Sarah Duffy, Hoang Thi Phuong Thao and Le Thi Hong Tam

Segmentation of impulse buyers in an emerging market – An exploratory study pp. 53-61

Sheetal Mittal, Deepak Chawla and Neena Sondhi

Segmenting multichannel consumers across search, purchase and after-sales pp. 62-71

Sean Sands, Carla Ferraro, Colin Campbell and Jason Pallant

Demand for cinema and diverging tastes of critics and audiences pp. 72-81

Erik Wallentin

Dark motives-counterfeit purchase framework: Internal and external motives behind counterfeit purchase via digital platforms pp. 82-91

Park Thaichon and Sara Quach

Altruistic or egoistic: Which value promotes organic food consumption among young consumers? A study in the context of a developing nation pp. 92-97

Rambalak Yadav

Pro-environmental purchase behaviour: The role of consumers' biospheric values pp. 98-108

The Ninh Nguyen, Antonio Lobo and Steven Greenland

Impediments to mobile shopping continued usage intention: A trust-risk-relationship pp. 109-119

Michael Groß

What drives customer loyalty in grocery retail? Exploring shoppers' perceptions through associative networks pp. 120-126

Isabella Maggioni

Leveraging employee emotional intelligence in casino profitability pp. 127-134

Catherine Prentice

An experimental study to investigate the impact of image interactivity on the perception of luxury in an online shopping context pp. 135-142

Emma Beuckels and Liselot Hudders

Supply and demand on crowdlending platforms: connecting small and medium-sized enterprise borrowers and consumer investors pp. 143-153

Erik Maier

Switching behavior of U.S. mobile phone service customers after providers shift from contract to no contract mobile phone service plans pp. 154-163

Goitom Tesfom, Nancy J. Birch and Jeffrey N. Culver

Evaluating the effect of corporate social responsibility communication on mobile telephone customers pp. 164-170

Rojanasak Chomvilailuk and Ken Butcher

Consumers' acceptance of smart virtual closets pp. 171-177

Anna Perry

Factors affecting donations in U.S. retail stores: A conceptual framework pp. 178-185

Selen Savas

Identifying the determinants of online retail patronage: A perceived-risk perspective pp. 186-193

Arezoo Davari, Pramod Iyer and Md Rokonuzzaman

Changing purchasing habits through non-monetary point of sale strategies: The case of Australian oysters pp. 194-201

Meredith Lawley, Dawn Birch and Lucy Johnson

Consumer decision making styles in developed and developing markets: A cross-country comparison pp. 202-208

Ritu Mehta and Gagan Dixit

Volume 32, issue C, 2016

Determinants of ex-customer winback in financial services pp. 1-6

Svetlana Bogomolova

Insights into Vodka consumer attitude and purchasing behaviors pp. 7-14

Catherine Prentice and Nikolai Handsjuk

Effect of the fitting room environment on older clothing shoppers pp. 15-22

Kyungnam Seo and Ann Marie Fiore

Does the reward match the effort for loyalty program members? pp. 23-31

Peter Danaher, Laszlo Sajtos and Tracey S. Danaher

Boundaries of the centrality effect during product choice pp. 32-38

Luke Greenacre, James Martin, Sarah Patrick and Victoria Jaeger

Celebrity endorsements: Influence of a product-endorser match on Millennials attitudes and purchase intentions pp. 39-45

Karla McCormick

Hispanics and viral advertising pp. 46-59

Pradeep Korgaonkar, Maria Petrescu and John Gironda

Toward the development of hedonic-utilitarian measures of retail service pp. 60-66

Gregory T. Bradley and Elizabeth K. LaFleur

Triggers and outcomes of customer-to-customer aisle rage pp. 67-77

Joshua D. Dorsey, Christy Ashley and Jason D. Oliver

Conceptualising consumer regiocentrism: Examining consumers' willingness to buy products from their own region pp. 78-85

Lee, Wai Jin (Thomas), Isaac Cheah, Ian Phau, Min Teah and Basem Abou Elenein

Streaming or stealing? The complementary features between music streaming and music piracy pp. 86-95

Karla Borja and Suzanne Dieringer

Assisting consumers in detecting fake reviews: The role of identity information disclosure and consensus pp. 96-108

Andreas Munzel

Customers' choice of a salesperson during the initial sales encounter pp. 109-116

Theo Lieven

Are consumers sensitive to large retailers' sustainable practices? A semiotic analysis in the French context pp. 117-130

Kessous, Aurélie, Anne-Laure Boncori and Paché, Gilles

Enhanced predictive models for purchasing in the fashion field by using kernel machine regression equipped with ordinal logistic regression pp. 131-138

Ali Fallah Tehrani and Diane Ahrens

Effects of shopping centre re-investments and improvements on sales and visit growth pp. 139-150

Johan Anselmsson

Understanding Customer Engagement and Loyalty: A Case of Mobile Devices for Shopping pp. 151-163

Rakhi Thakur

Consumer motives and impact of western media on the Moroccan luxury buyer pp. 164-170

Nicolas Hamelin and Park Thaichon

Time-dependent demand and utility-sensitive sale price in a retailing system pp. 171-174

Behrouz Afshar-Nadjafi, Hamidreza Mashatzadeghan and Alireza Khamseh

A relational performance model for developing innovation and long-term orientation in retail franchise organizations pp. 175-188

Jeff Shockley and Tobin Turner

A risk worth taking: Perceived risk as moderator of satisfaction, loyalty, and willingness-to-pay premium price pp. 189-197

Riza Casidy and Walter Wymer

Understanding how consumer education impacts shoppers over time: A longitudinal field study of unit price usage pp. 198-209

Clinton S. Weeks, Gary Mortimer and Lionel Page

Creating a compelling brand meaning by orchestrating stories: The case of Scandinavia's largest department store pp. 210-217

Daniel Hjelmgren

An integrative perspective of closeness in retailing: From retailers' sense-giving to consumers' sense-making pp. 218-226

Maryline Schultz, Damien Chaney and Alain Debenedetti

Do the warning notices decrease or increase opportunistic behavior in cinemas? pp. 227-233

Yi-Mu Chen and Tseng-Lung Huang

Internet or store? An ethnographic study of consumers' internet and store-based grocery shopping practices pp. 234-243

Jonathan Elms, Ronan de Kervenoael and Alan Hallsworth

The role of religious leaders on digital piracy attitude and intention pp. 244-252

Riza Casidy, Ian Phau and Michael Lwin

Understanding purchase intention towards Chinese products: Role of ethnocentrism, animosity, status and self-esteem pp. 253-261

Ritu Narang

The role of fashionability in second-hand shopping motivations pp. 262-268

Carla Ferraro, Sean Sands and Jan Brace-Govan