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Journal of Retailing and Consumer Services

2008 - 2020

Current editor(s): Harry Timmermans

From Elsevier
Bibliographic data for series maintained by Haili He ().

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Volume 17, issue 6, 2010

Visitors’ strategic anticipation of crowding in scarce recreational resources pp. 449-456 Downloads
Qi Han, Benedict Dellaert, W. Fred Van Raaij and Harry J.P. Timmermans
The intention to click on sponsored ads—A study of the role of prior knowledge and of consumer profile pp. 457-463 Downloads
Claire Gauzente
Developing e-service quality scales: A literature review pp. 464-477 Downloads
Riadh Ladhari
Competitive advertising within store flyers: A win–win strategy? pp. 478-486 Downloads
Mimouni Chaabane, Aîda, Ouidade Sabri and Parguel, Béatrice
A study of the impact of package changes on orange juice demand pp. 487-491 Downloads
Jonq-Ying Lee, Zhifeng Gao and Mark G. Brown
Consumer innovativeness: Impact on expectations, perceptions, and choice among retail formats pp. 492-500 Downloads
Kendra Fowler and Eileen Bridges
Four generations of mall visitors in Israel: A study of mall activities, visiting patterns, and products purchased pp. 501-511 Downloads
Shaked Gilboa and Iris Vilnai-Yavetz
The effect of weather on consumer spending pp. 512-520 Downloads
Kyle B. Murray, Fabrizio Di Muro, Adam Finn and Peter Popkowski Leszczyc

Volume 17, issue 5, 2010

Emotional loyalty and share of wallet: A contingency approach pp. 333-339 Downloads
Hye-Young Kim and Min-Young Lee
Product difficulty incongruity and consumer evaluations of brand extensions pp. 340-348 Downloads
Yeqing Bao, Shibin Sheng and Innocent Nkwocha
Buyers-to-shoppers ratio of shopping malls: A probit study in Hong Kong pp. 349-354 Downloads
Chung Yim Yiu and Hing Cheong Ng
A cross-cultural study of the perceived benefits of a retailer loyalty scheme in Asia pp. 355-373 Downloads
Peter Steyn, Leyland Pitt, Arien Strasheim, Christo Boshoff and Russell Abratt
A cross-category investigation into the effects of nine-ending pricing on brand choice pp. 374-385 Downloads
Paul-Valentin Ngobo, Legohérel, Patrick and Guéguen, Nicolas
Demand forecast information sharing in the competitive online and traditional retailers pp. 386-394 Downloads
Ruiliang Yan
Exploring customers’ store loyalty using the means-end chain approach pp. 395-405 Downloads
Wan-I Lee, Chih-Yuan Chang and Yu-Lun Liu
Effects of ideal image congruence and organizational commitment on employee intention to leave pp. 406-414 Downloads
Jennifer Yurchisin, Jihye Park and O’Brien, Matthew
Towards a hierarchical theory of shopping motivation pp. 415-429 Downloads
Tillmann Wagner and Thomas Rudolph
Channel integration and profit sharing in the dynamics of multi-channel firms pp. 430-440 Downloads
Ruiliang Yan, John Wang and Bin Zhou
“Fact or artifact? Empirical evidence on the robustness of compromise effects in binding and non-binding choice contexts†pp. 441-448 Downloads
Müller, Holger, Eike Benjamin Kroll and Bodo Vogt

Volume 17, issue 4, 2010

Value co-creation among retailers and consumers: New insights into the furniture market pp. 241-250 Downloads
Luisa Andreu, Sánchez, Isabel and Cristina Mele
The competitive response of small, independent retailers to organized retail: Study in an emerging economy pp. 251-258 Downloads
K. Ramakrishnan
Influence of demographics, psychographics, shopping orientation, mall shopping attitude and purchase patterns on mall patronage in India pp. 259-269 Downloads
Shelja Jose Kuruvilla and Nishank Joshi
Product classifications, consumer characteristics, and patronage preference for online auction pp. 270-277 Downloads
Pradeep Korgaonkar, Enrique Becerra, O’Leary, Bay and Deborah Goldring
Customer satisfaction's key factors in Spanish grocery stores: Evidence from hypermarkets and supermarkets pp. 278-285 Downloads
Martínez-Ruiz, María Pilar, Jiménez-Zarco, Ana Isabel and Alicia Izquierdo-Yusta
The effect of distribution channel diversification of foreign luxury fashion brands on consumers’ brand value and loyalty in the Korean market pp. 286-293 Downloads
Mijeong Kim, Sookhyun Kim and Yuri Lee
Does a companion always enhance the shopping experience? pp. 294-299 Downloads
Adilson Borges, Jean-Charles Chebat and Barry J. Babin
How retail entrepreneurs perceive the link between surveillance, feeling of security, and competitiveness of the retail store? A structural model approach pp. 300-305 Downloads
Sami Kajalo and Arto Lindblom
The importance of understanding the exchange context when developing a decision support tool to target prospective customers of business insurance pp. 306-312 Downloads
Didier Soopramanien and Liu Hong Juan
The role of the Internet on free-riding: An exploratory study of the wallpaper industry pp. 313-320 Downloads
S. Umit Kucuk and Robert C. Maddux
Longitudinal satisfaction measurement using latent growth curve models and extensions pp. 321-331 Downloads
Christian Weismayer

Volume 17, issue 3, 2010

Acceptance of recommendations to buy in online retailing pp. 173-180 Downloads
Daniel Baier and Stüber, Eva
Biometric technology in retailing: Will consumers accept fingerprint authentication? pp. 181-188 Downloads
Richard Clodfelter
Imputing relevant information from multi-day GPS tracers for retail planning and management using data fusion and context-sensitive learning pp. 189-199 Downloads
Anastasia Moiseeva and Harry Timmermans
Entertainment in retailing: The influences of advanced technologies pp. 200-204 Downloads
Eleonora Pantano and Giuseppe Naccarato
The mediating effects of perception and emotion: Digital signage in mall atmospherics pp. 205-215 Downloads
Charles Dennis, Andrew Newman, Richard Michon, J. Josko Brakus and Len Tiu Wright
New logistics technologies in improving customer value in retailing service pp. 216-223 Downloads
Sanda Renko and Dejan Ficko
The impact of new technologies on customer satisfaction and business to business customer relationships: Evidence from the soft drinks industry pp. 224-228 Downloads
Daniella Ryding
Supporting retailers to exploit online settings for internationalization: The different role of trust and compensation pp. 229-240 Downloads
Katia Premazzi, Sandro Castaldo, Monica Grosso and Charles Hofacker

Volume 17, issue 2, 2010

The role of interactivity in e-tailing: Creating value and increasing satisfaction pp. 89-96 Downloads
Weon-Sang Yoo, Yunjung Lee and JungKun Park
Making working in retailing interesting: A study of human resource management practices in Danish grocery retail chains pp. 97-108 Downloads
Lars Esbjerg, Nuka Buck and Klaus G. Grunert
Impacts of store and chain images on the “quality–satisfaction–loyalty process†in petrol retailing pp. 109-118 Downloads
Helgesen, Øyvind, Ivar Håvold, Jon and Erik Nesset
A segmentation study of pedestrian weekend activity patterns in a central business district pp. 119-129 Downloads
Dick Saarloos, Chang-Hyeon Joh, Junyi Zhang and Akimasa Fujiwara
Does relationship quality matter in e-services? A comparison of online and offline retailing pp. 130-142 Downloads
Gianfranco Walsh, Thorsten Hennig-Thurau, Kai Sassenberg and Daniel Bornemann
How storefront displays influence retail store image pp. 143-151 Downloads
Britta Cornelius, Martin Natter and Corinne Faure
Consumer insights into luxury goods: Why they shop where they do in a jewelry shopping setting pp. 152-160 Downloads
Thitiporn Sanguanpiyapan and Cynthia Jasper
The happy versus unhappy service worker in the service encounter:Assessing the impact on customer satisfaction pp. 161-169 Downloads
Söderlund, Magnus and Sara Rosengren

Volume 17, issue 1, 2010

The nature of informal food bazaars: Empirical results for Urban Hanoi, Vietnam pp. 1-9 Downloads
Masayoshi Maruyama and Le Viet Trung
The influence of quality cues and typicality cues on restaurant purchase intention pp. 10-18 Downloads
Henk Roest and Aric Rindfleisch
Managing the retail format portfolio: An application of modern portfolio theory pp. 19-28 Downloads
James R. Brown
Some insights on conceptualizing and measuring service quality pp. 29-42 Downloads
Martínez, Jose A. and Martínez, Laura
Fashion retailing and the bottom line: The effects of generational cohorts, gender, fashion fanship, attitudes and impulse buying on fashion expenditure pp. 43-52 Downloads
Robin Pentecost and Lynda Andrews
Research needs for assessing online value creation in complex consumer purchase process behavior pp. 53-60 Downloads
Robert Grant, Rodney J. Clarke and Elias Kyriazis
Antecedents of supermarket formats’ adoption and usage: A study in the context of non-western customers pp. 61-72 Downloads
Hayiel Hino
Relationship marketing in A B2C context: The moderating role of personality traits pp. 73-79 Downloads
Mavis T. Adjei and Melissa N. Clark
Body modifications and young adults: Predictors of intentions to engage in future body modification pp. 80-87 Downloads
Cynthia Rodriguez Cano and Doreen Sams
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