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Journal of Retailing and Consumer Services

2008 - 2020

Current editor(s): Harry Timmermans

From Elsevier
Bibliographic data for series maintained by Haili He ().

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Volume 52, issue C, 2020

Does parasocial interaction with weight loss vloggers affect compliance? The role of vlogger characteristics, consumer readiness, and health consciousness Downloads
MD Nazmus Sakib, Mohammadali Zolfagharian and Atefeh Yazdanparast
Impact of sales Promotion's benefits on perceived value: Does product category moderate the results? Downloads
Somesh Kumar Sinha and Priyanka Verma
Private label shoppers between fast fashion trends and status symbolism – A customer characteristics investigation Downloads
Katrin Bockholdt, Jan Kemper and Malte Brettel
The Devil might wear Prada, but Narcissus wears counterfeit Gucci! How social adjustive functions influence counterfeit luxury purchases Downloads
Liem Viet Ngo, Gavin Northey, Quan Tran and Felix Septianto
The effect of benign and malicious envies on desire to buy luxury fashion items Downloads
Sandra Maria Correia Loureiro, Maria Alejandra Pinero de Plaza and Mehdi Taghian
An examination of the role of review valence and review source in varying consumption contexts on purchase decision Downloads
Sai Vijay Tata, Sanjeev Prashar and Sumeet Gupta
Shopping centre clusters: Competition or synergies? The case of the region of murcia (Spain) Downloads
Padilla, Armando Ortuño and Jairo Casares Blanco
Visual merchandising of pastries in foodscapes: The influence of plate colours on consumers’ flavour expectations and perceptions Downloads
Kpossa, Monyédodo Régis and Erhard Lick
How do electronic word of mouth practices contribute to mobile banking adoption? Downloads
Amit Shankar, Charles Jebarajakirthy and Md Ashaduzzaman
Customer response toward employees’ emotional labor in service industry settings Downloads
Taeshik Gong, JungKun Park and Hyowon Hyun
Understanding consumers’ behavior to adopt self-service parcel services for last-mile delivery Downloads
Min Zhou, Lindu Zhao, Nan Kong, Kathryn S. Campy, Ge Xu, Guiju Zhu, Xianye Cao and Song Wang
Investigating the impact of Internet of Things services from a smartphone app on grocery shopping Downloads
Fagerstrøm, Asle, Niklas Eriksson and Valdimar Sigurdsson
Elements of destination brand equity and destination familiarity regarding travel intention Downloads
Hsin-Kuang Chi, Kuo-Chung Huang and Huan Minh Nguyen
Positive emotion bias: Role of emotional content from online customer reviews in purchase decisions Downloads
Junpeng Guo, Xiaopan Wang and Yi Wu
US small retail businesses’ perception of competition: Looking through a lens of fear, confidence, or cooperation Downloads
Sang-Eun Byun, Siyuan Han, Hyejeong Kim and Carol Centrallo
‘I'm like you, you're like me, we make a great brand community!’ Similarity and children's brand community participation Downloads
Margurite Hook, Stacey Baxter and Alicia Kulczynski
Investigating consumer attitudes and intentions toward online fashion renting retailing Downloads
Stacy H.N. Lee and Pui-Sze Chow
The effects of match-ups on the consumer attitudes toward internet celebrities and their live streaming contents in the context of product endorsement Downloads
Hyun Jung Park and Li Min Lin
Mediating role of customer forgiveness between perceived justice and satisfaction Downloads
Lakhi Muhammad and Gul-E-Rana,
Consumer reactions to olfactory congruence with brand image Downloads
Karim Errajaa, Daucé, Bruno and Legohérel, Patrick
The roles of perceived risk, attractiveness of the online store and familiarity with AR in the influence of AR on patronage intention Downloads
Bonnin, Gaël
How situational circumstances modify the effects of frontline employees’ competences on customer satisfaction with the store Downloads
Laura Lucia-Palacios, Pérez-López, Raúl and Yolanda Polo-Redondo
On-shelf availability and logistics rationalization. A participative methodology for supply chain improvement Downloads
García-Arca, Jesús, J. Carlos Prado-Prado and González-Portela Garrido, A. Trinidad
Searching offline and buying online – An analysis of showrooming forms and segments Downloads
Patricia J. Schneider and Stephan Zielke
Money-back guarantee and pricing decision with retailer's store brand Downloads
Zongsheng Huang and Ting Feng
The role of culture and purchasing power parity in shaping mall-shoppers’ profiles Downloads
Shaked Gilboa and Vince Mitchell
Opening the black box of gameful experience: Implications for gamification process design Downloads
Thomas Leclercq, Ingrid Poncin and Wafa Hammedi
The role of fundamental motivations in willingness-to-pay online Downloads
Ville Salonen, Juha Munnukka and Heikki Karjaluoto
The congruence effect between product emotional appeal and country-based emotion: The moderating role of country-of-origin Downloads
Felix Septianto, Tung Moi Chiew and Nguyen T. Thai
Intentionality and transformative services: Wellbeing co-creation and spill-over effects Downloads
Finsterwalder, Jörg and Volker G. Kuppelwieser
Combining channels to make smart purchases: The role of webrooming and showrooming Downloads
Flavián, Carlos, Raquel Gurrea and Carlos Orús
Understanding the drivers of organic foods purchasing of millennials: Evidence from Brazil and Spain Downloads
Sebastian Molinillo, Murilo Vidal-Branco and Arnold Japutra
Retailer selection compulsion in the subsistence markets Downloads
Srabanti Mukherjee, Charles Jebarajakirthy and Biplab Datta
Examining older consumers’ loyalty towards older brands in grocery retailing Downloads
Peilin Phua, Rachel Kennedy, Giang Trinh, Bill Page and Nicole Hartnett
Dissatisfaction after service failures as a realized transaction risk: Customer opportunism as a function of external and internal rewards Downloads
Denis Khantimirov, Kiran Karande and John Ford
An investigation into the link between consumer's product involvement and store loyalty: The roles of shopping value goals and information search as the mediating factors Downloads
Md Rokonuzzaman, Ahasan Harun, Md Al-Emran and Victor R. Prybutok
How consumers form product quality perceptions in absence of fixed posted prices: Interaction of product cues with seller reputation and third-party reviews Downloads
Preeti Narwal and J.K. Nayak
Disclosure and assessment of unrecorded food waste at retail stores Downloads
Clara Cicatiello and Silvio Franco
The effect of credit card versus mobile payment on convenience and consumers’ willingness to pay Downloads
Joe Boden, Erik Maier and Robert Wilken
Feelings of ownership and volunteering: Examining psychological ownership as a volunteering motivation for nonprofit service organisations Downloads
Jeremy Ainsworth
Acceptance and use of big data techniques in services companies Downloads
Cabrera-Sánchez, Juan-Pedro and à ngel F. Villarejo-Ramos
Consumer perceived value, involvement, trust, susceptibility to interpersonal influence, and intention to participate in online group buying Downloads
Varinder M. Sharma and Andreas Klein
Forecasting client retention — A machine-learning approach Downloads
Satu Elisa Schaeffer and Sara Veronica Rodriguez Sanchez
How store managers can empower their teams to engage in constructive deviance: Theory development through a multiple case study Downloads
Willem Mertens and Jan Recker
How perceived trust mediates merchant's intention to use a mobile wallet technology Downloads
Nidhi Singh and Neena Sinha
Examining the antecedents and consequences of perceived shopping value through smart retail technology Downloads
Sujana Adapa, Syed Muhammad Fazal-e-Hasan, Sathyaprakash Balaji Makam, Muhammad Masood Azeem and Gary Mortimer
FsQCA versus regression: The context of customer engagement Downloads
David Gligor and Siddik Bozkurt
The impact of daily weather on retail sales: An empirical study in brick-and-mortar stores Downloads
Florian Badorf and Kai Hoberg
The role of customer online brand experience in customers' intention to forward online company-generated content: The case of the Islamic online banking sector in Palestine Downloads
Mahmoud Yasin, Liébana-Cabanillas, Francisco, Lucia Porcu and Rasem N. Kayed
Effects of perceived interactivity of augmented reality on consumer responses: A mental imagery perspective Downloads
Minjung Park and Jungmin Yoo
Exploring different airport users’ service quality satisfaction between service providers and air travelers Downloads
Seock-Jin Hong, Dongho Choi and Junjae Chae
The bandwagon luxury consumption in Tunisian case: The roles of independent and interdependent self concept Downloads
Nedra Bahri-Ammari, Daouda Coulibaly and Mohamed Slim Ben Mimoun
Visual attention to the main image of a hotel website based on its position, type of navigation and belonging to Millennial generation: An eye tracking study Downloads
Francisco Espigares-Jurado, Muñoz-Leiva, Francisco, Marisol B. Correia, Carlos M.R. Sousa, Ramos, Célia M.Q. and Faísca, Luís
Locally-owned convenience stores and the local economy Downloads
Maria Rybaczewska and Leigh Sparks
Second-hand shopping and brand loyalty: The role of online collaborative redistribution platforms Downloads
Intissar Abbes, Yousra Hallem and Nadia Taga
Shedding light on sharing ECONOMY and new materialist consumption: An empirical approach Downloads
Alonso-Almeida, María del Mar, Jordi Perramon and Bagur-Femenías, Llorenç
Smartphone preferences and brand loyalty: A discrete choice model reflecting the reference point and peer effect Downloads
Junghun Kim, Hyunjoo Lee and Jongsu Lee
Explicating the privacy paradox: A qualitative inquiry of online shopping consumers Downloads
Ruwan Bandara, Mario Fernando and Shahriar Akter
Brand fidelity: Scale development and validation Downloads
Debra Grace, Mitchell Ross and Ceridwyn King
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