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Quantifying consumers’ cost-value trade-offs on on-demand food delivery services: Value-of-time framework and partitioned pricing

Bohao Ma, Yiik Diew Wong, Chee-Chong Teo and Shanshan Sun

Journal of Retailing and Consumer Services, 2024, vol. 81, issue C

Abstract: This study aims to quantitatively characterize consumers' value-cost trade-offs in on-demand food delivery (ODFD) services. On the value side, the study endeavors to monetize the convenience value of ODFD with a Value-of-Time (VOT) framework, while on the cost side, this study investigates the implication of ODFD's partitioned pricing structure with the theoretical tenet of Attribution Theory.

Keywords: On-demand food delivery; Value of time; Partitioned pricing; Attribution theory; Discrete choice model (search for similar items in EconPapers)
Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924003230

DOI: 10.1016/j.jretconser.2024.104027

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